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Retail Customer Service Assistant
2 weeks ago
Job Overview:
**Responsibilities**:
- Communicate with customers in a courteous and efficient manner
- Organise store displays and merchandise
- Utilise upselling techniques to promote products and increase sales
- Manage time effectively to handle multiple tasks simultaneously
- Sell products and services to meet customer needs
- Demonstrate proper phone etiquette when interacting with customers
- Assist multilingual customers with their inquiries
Qualifications:
- Proficient in English
- Strong organisational skills with attention to detail
- Ability to communicate effectively with customers
- Experience in retail sales or customer service is advantageous
- Excellent time management abilities to prioritise tasks efficiently
- 3 years experience in retail
- Balloon or floristry experience advantageous
**Job Types**: Full-time, Permanent
Pay: £11.44-£12.53 per hour
Expected hours: 24 - 35 per week
**Benefits**:
- Company pension
- Employee discount
- Store discount
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
**Experience**:
- Retail sales: 3 years (required)
Work Location: In person
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