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Night Cleaning Operative

4 months ago

Birmingham, United Kingdom OCS Group UK Ltd Full time

Our client, The NEC Group, has five renowned entertainment venues, the NEC, The Vox, Resorts World Arena,?Utilita?Arena Birmingham & The ICC. Many of the venues have been re-launched and rebranded recently to notable acclaim.
**This vacancy will be based at: The ICC & Utilita Arena Birmingham**
As a casual night cleaner, you have the freedom to let us know your availability so work can be decided around you and your circumstances.
**Main Duties**:

- To create a positive visitor experience for all Visitors attending.
- Acts as a customer service ambassador for the venues and events, information, and assistance to our visitors.
- To ensure Health and Safety regulations are complied with around the venues.
- Ensure venues are kept to the high standard visually, always going the extra mile and caring about the space you are working in.
- To clean to OCS Cleaning Standards, following all policies, procedures, and training.
- Responds to all cleaning incidents as required, escalating to managers where necessary,

**To be successful in the role, you will need**:

- Excellent communication skills
- Previous experience in cleaning is desirable
- Previous experience in a customer facing role
- A motivated, friendly and engaging individual with a passion for events.

**What will you get in return?**
- A pension scheme
- to save for the future - eligibility rules apply
- Access to high street discounts
- Access to low interest loans
- Recognition scheme 'OCS Stars'- monetary rewards given to top performers
- Training and Development
- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme
- Long Service Awards
- Cycle to work scheme
- discounted bicycles
- Access to our Employee Assistance Programme
- 24-7 Wellbeing Support

**Why join OCS Group Ltd?**
OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.
We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.
OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continuesto be privately owned since its inception in 1900.
We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.
We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you wantto develop you career, OCS is a great choice.
OCS offers the family feel of smaller organisations although large enough to offer so many opportunities. We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues stayingwith OCS. Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.