Customer Service Administrator

2 weeks ago


Benfleet, United Kingdom Johnsons Workwear Ltd Full time

Due to our business expanding, we’re currently seeking an additional Customer Service Administrator to work within our friendly Service Office to provide an office-based link between customer and Company in order to satisfy queries, record and resolve problems and ensure a high standard of customer care in accordance with our customer commitment.

**Person Specification**

**This role offers a range of benefits including**:

- 22 days holiday per year (rising to a maximum of 25)
- Access to a company Share Save Scheme
- Employee wellness programme and referral scheme
- Company pension
- On-site parking
- Access to an award-winning training academy dedicated to staff development

**In this role you will**:
keeping customers informed throughout their request or query until resolved.
- Process all documentation correctly and maintain files and records according to
procedures
- Provide support for the Customer Service Executives and other departments. Making sure
accurate data is checked and provided.
- Uniform and full PPE will be provided and need to comply with Company Policy on Health
& Safety
- Comply with Company Policies and the Terms and Conditions of Employment and follow
Company Procedures
- Foster and maintain good working relations with customers, Company and colleagues
- Excellent communication skills both verbal and written
- Maintain confidentiality of Company and customer business
- Other Ad hoc duties as required, and any reasonable requests made by Management and also attend training courses as required

**Who are Johnsons?**

Johnsons Workwear, part of Johnson Service Group Plc, is the UK’s number one Textile Services provider. Providing truly national coverage via an extensive network of 23 local plants and service centres to around 37,500 UK-based customers, we operate in a wide cross section of industries from major blue chip companies to small local businesses. We are leaders in driving innovation and change in our industry, focusing on our people, the changing needs of our customers, technology and process improvement. We pride ourselves on service and constantly monitor, measure and improve by engaging with customers through our Visits in Person programme, our dedicated account management team and customer satisfaction surveys.

Dedicated to management development, our in-house Academy was created to nurture existing and aspiring managers who have the talent and potential to progress through the company - and many of our employees stay with us for years.

**Job Types**: Full-time, Permanent

**Salary**: From £10.50 per hour

**Benefits**:

- Company events
- Company pension
- On-site parking
- Wellness programme

Schedule:

- Monday to Friday

Work Location: One location



  • Benfleet, United Kingdom Vanitorials Ltd Full time

    Vanitorials, a supplier of cleaning products founded in 1992, offer an uncompromising commitment to quality of service and products, making them a leading industry supplier for Essex and the South East. Our Head Office is based in Benfleet, and we run a fleet of delivery vans on a daily basis from our distribution centre in Horndon on the Hill. We sell a...


  • Benfleet, United Kingdom AWD Recruitment Limited Full time

    Fostering Administrator - Quality Foster Care - Benfleet Our Quality Foster Care team is looking for an Administrator to join our fostering team based in Benfleet, Essex. Being part of the wider team, you will be covering the administration duties for our Benfleet fostering service. Working at Quality Foster Care you are part of Five Rivers Child Care...


  • Benfleet, United Kingdom The Hollies Surgery Full time

    **About Us**: The Hollies GP Surgery is a well-established medical practice dedicated to providing high-quality healthcare services to the community of Hadleigh, Essex. With a focus on patient-centred care and a commitment to excellence, we strive to ensure every individual receives the attention and support they need for their well-being. We are seeking a...


  • Benfleet, United Kingdom The Hollies Surgery Full time

    **About Us**: The Hollies GP Surgery is a well-established medical practice dedicated to providing high-quality healthcare services to the community of Hadleigh, Essex. With a focus on patient-centred care and a commitment to excellence, we strive to ensure every individual receives the attention and support they need for their well-being. We are seeking a...


  • Benfleet, United Kingdom The Hollies Surgery Full time

    **About Us**: The Hollies GP Surgery is a well-established medical practice dedicated to providing high-quality healthcare services to the community of Hadleigh, Essex. With a focus on patient-centred care and a commitment to excellence, we strive to ensure every individual receives the attention and support they need for their well-being. We are seeking a...


  • Benfleet, United Kingdom The Hollies Surgery Full time

    **About Us**: The Hollies GP Surgery is a well-established medical practice dedicated to providing high-quality healthcare services to the community of Hadleigh, Essex. With a focus on patient-centred care and a commitment to excellence, we strive to ensure every individual receives the attention and support they need for their well-being. We are seeking a...

  • Administrator

    1 week ago


    Benfleet, United Kingdom Chambers Financial Services Limited Full time

    We are looking for an experienced Mortgage Administrator whom is very enthusiastic and also has fantastic customer services experience. This role will involve: - Man office/be present to welcome walk-ins. - Answer telephone/take messages - Complete Enquiry/Data Capture form with new enquiries. - Intelligent Office Task Module to be reviewed and kept up to...

  • Office Administrator

    4 weeks ago


    Benfleet, United Kingdom Castle Point Gas & Heating Full time

    Overview: **Responsibilities**: - Perform data entry tasks and maintain accurate records - Assist with bookkeeping tasks using QuickBooks - Coordinate and schedule appointments, meetings, and travel arrangements - Prepare documents, reports, and presentations as needed - Manage office supplies inventory and place orders when necessary - Maintain office...


  • Benfleet, United Kingdom Runwood Homes Full time

    As an Operations Administrator you will play a key part in the success of The Runwood Group. Based at our busy Support Office you will be working behind the scenes to help keep our services running smoothly delivering a high level of customer service and support to our Managers and Homes. Based at our Support Office this role is to cover 12 months maternity...


  • Benfleet, United Kingdom Vanitorials Ltd Full time

    Vanitorials have an excellent opportunity for a committed and enthusiastic individual to join our well-established, privately run cleaning products business, using their expertise and talent to continually improve our business and to drive our growth. Vanitorials, a supplier of cleaning products founded in 1992, offer an uncompromising commitment to quality...

  • Administrator

    3 weeks ago


    Benfleet, United Kingdom Atlas Facilities Management Limited Full time

    **About The Role**: Due to further growth, Atlas is excited to be recruiting for an experienced Administrator with fantastic Customer Service and problem-solving skills. We’re hoping to recruit a person who is compassionate toward people: quick on the draw when it comes to trouble shooting and thrives under pressure. Ideally someone who is based in the...


  • Benfleet, United Kingdom Castle Point Motors Full time

    Castle Point Motors are looking for someone to join there service team. 4 x working days - TO BE CONFIRMED WHAT DAYS Receptionist Role to include: Daily Administration Answering phone calls Taking customer and contract bookings Replenishing office supplies Booking in/returning vehicle parts from suppliers Processing monthly MOT reminders and sending...


  • Benfleet, United Kingdom A Little Mortgage Advice Full time

    **Job description** Position: Part-Time Mortgage Administrator Hours: 25 hours per week, 9.30 - 2.30 Monday - Friday **Salary**: £20,000 - £25,000 basic pro rata; Location: Benfleet, SS7 **About The Company**: We are an experienced mortgage brokerage firm dedicated to helping clients find the best mortgage products to suit their financial needs. We...


  • Benfleet, United Kingdom Brooms Professional Services Ltd Full time

    An exciting opportunity has arisen for an experienced Office Adminstrator to join this established firm of Accountants in Hadleigh, Essex. - Control and create invoices for all our clients - Debt management: controlling outstanding debts and contacting Clients for payments - Responsibility for the reception and client facing services - Professionally...


  • Benfleet, United Kingdom Mid Essex Vision Ltd Full time

    Duties: - Greet and welcome visitors in a friendly and professional manner - Answer and direct phone calls to the appropriate person or department - Provide information to callers and visitors about the company and its services - Perform data entry tasks and spreadsheets accurately and efficiently - Manage and maintain office supplies and stock ordering -...


  • Benfleet, United Kingdom Sainsburys Full time

    **Customer Service Advisor - Travel Money** - 2300011D) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel Money for...


  • Benfleet, United Kingdom Castle Point Borough Council Full time

    The Council is looking to recruit two enthusiastic people to join its Electoral Services Team providing support in the preparation and maintenance of the Register of Electors and the administration of the elections on the 2 May 2024. The roles will provide vital support in a busy environment dealing with a wide range of processes in maintaining the...


  • Benfleet, United Kingdom Westwood Academy Full time

    **Job Title **Administrative Assistant **Grade **Scale 3 **Reports to **Headteacher; SLT, Office Team Leader **Liaison with **Headteacher, SLT, Teaching staff, support staff, pupils, parents, external agencies, Trust colleagues **Job Purpose **The main purpose of the job is to ensure the smooth and efficient operation of our nursery and reception. Your...


  • Benfleet, United Kingdom USP College Full time

    **Salary**:£18,707 FTE, £17,124.11 pro rata **Location**: Cross campus, based at Seevic campus in Benfleet and Palmer's campus in Grays (Essex) **Hours**: 37 hours per week, 41 weeks per annum across 5 days **Contract**: Permanent **Commencing**:As soon as possible **REF**: SR1246 Would you like to work for a forward thinking, innovative...


  • Benfleet, United Kingdom USP College Full time

    **Salary**:£18,707 FTE, £17,124.11 pro rata **Location**: Cross campus, based at Seevic campus in Benfleet and Palmer's campus in Grays (Essex) **Hours**: 37 hours per week, 41 weeks per annum across 5 days **Contract**: Permanent **Commencing**:As soon as possible **REF**: SR1246 Would you like to work for a forward thinking, innovative...