1st/2nd Line Support

6 days ago


London, United Kingdom Linux Recruit Full time

We're looking for a 1st/2nd line Support Engineer to join an applied Aftificial Intelligence company, using AI to improve lives. The role requires full-time in office work in their amazing office.

**Responsible for support for the following**:
- Owning the IT strategy, ensuring systems support in a user-friendly and cost-effective manner
- Aiding internal teams to work towards the best-in-class solutions and help them evaluate and deploy new products
- You will lead internal security operations as well as monitoring compliance.
- Carrying out internal audits to ensure systems are used properly and securely.

**You Will Need**:

- Experience using Windows and Mac operating systems.
- Experience in IT in a high-performing organisation, ideally top-tier software ortganisations.
- Experience in cloud-based IT systems and infrastructure.
- Knowledge of cybersecurity concepts.
- Experience building long-lived partner relationships.
- Knowledge about the AI industry / sector is a nice-to-have

If successful you will get the chance to work in a beautiful office in a vibrant part of London, where the staff are friendly and accommodating.



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