Customer Services Supervisor

3 months ago


Watford, United Kingdom Mayfield Villages Full time

**The Role**

The Restaurant is set within our Audley Retirement village, the village has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprises of owners, who permanently reside on site within their own private homes but also hosts external customers. From the simple to the finest cuisine, beautiful settings in heritage buildings and, of course, the very best people. As a growing luxury brand, we’re serious about investing in our people’s training and development, making this a great place to build on your skills, take on a varied range of roles and develop your career in hospitality in double quick time.

As our **Restaurant Supervisor** you will be an integral part in the smooth running of Audley villages and you’ll supervise the team to ensure that Audley Owners and External Customers have the highest quality of service and experience.

You will ensure the team adhere to legislative requirements such as COSHH, Fire safety, Health & Safety and Safeguarding of our owners. You will maintain high standards of comfort, cleanliness and hygiene throughout the bistro, restaurant and customer areas.

You will set and maintain the highest standards of dress appearance and be equipped to deal with sudden employee shortages being able to deputise in any job capacity. Deal with complaints in a warm and empathetic way, as necessary.
- Food and beverage management experience in a 4* or higher hospitality environment.
- Knowledge of cash handling procedures, stock, wastage and par level control, rotas and unexpected situations.
- Excellent communication skills, both written and verbal.
- Self-motivated and driven by standards and sales opportunities.
- Excellent organisation skills with the ability to prioritise and produce creative solutions.
- Hands on and flexible approach in order to be able to carry out a variety of tasks to the need of the village.

**In Return You Will Receive**:

- Work life balance
- Competitive salary
- Company pension scheme, with a 5% company contribution
- 28 days holiday (inclusive bank holidays)
- 50% discount on food and drinks at all of our restaurants nationwide
- Guest suites at staff rates at all of our luxury villages nationwide
- Excellent learning and development opportunities
- Free membership to our employee discount portal with access to discounts at all major retailers.
- Free membership to our Healthcare Cash Plan Scheme
- Refer a friend bonus scheme
- Free uniform and a lot more
- Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&I policy/statement’_
- AV_CHP_



  • Watford, United Kingdom Mayfield Villages Full time

    **_This is a 12 month Fixed term contract position._** The role of **Customer Services Supervisor** in our reception team will be based at our Mayfield retirement village in Watford. Mayfield Watford is part of a buzzing residential neighbourhood which includes facilities such as a shop, food and beverage outlet, leisure club and a beautiful riverside...


  • Watford, United Kingdom Mayfield Villages Full time

    **_This is a 12 month Fixed term contract position._** The role of **Customer Services Supervisor** in our reception team will be based at our Mayfield retirement village in Watford. Mayfield Watford is part of a buzzing residential neighbourhood which includes facilities such as a shop, food and beverage outlet, leisure club and a beautiful riverside...


  • Watford, Hertfordshire, United Kingdom Signet Jewelers Ltd. Full time

    About the RoleWe are seeking a highly motivated and experienced Supervisor to join our team at Signet Jewelers Ltd. As a Supervisor, you will play a key role in driving sales, providing exceptional customer service, and leading a team of retail professionals.Key ResponsibilitiesLead and motivate a team of retail sales associates to achieve sales targets and...


  • Watford, United Kingdom Medtronic Full time

    **Careers that Change Lives** The purpose of this role is to lead a Product Support Service Team in Watford UK, supporting our patients and business partners across Europe. You will be responsible for People, Processes, and Performance and will work directly with the local and regional Leadership Teams to ensure your team are engaged and have the tools,...


  • Watford, Hertfordshire, United Kingdom Ministry of Justice Full time

    {"Job Title": "Community Services Supervisor", "Job Description": "Job SummaryWe are seeking a skilled and experienced Community Services Supervisor to join our team at the Ministry of Justice. As a Community Services Supervisor, you will be responsible for supervising work groups of offenders serving a community sentence, ensuring that all tasks are carried...


  • Watford, Hertfordshire, United Kingdom Ministry of Justice Full time

    {"Job Title": "Community Services Supervisor", "Job Description": "Job SummaryWe are seeking a skilled and experienced Community Services Supervisor to join our team at the Ministry of Justice. As a Community Services Supervisor, you will be responsible for supervising work groups of offenders serving a community sentence, ensuring that all tasks are carried...


  • Watford, United Kingdom Vape Club Ltd Full time

    **About The Job** Due to significant and increased growth across the last 12 months, Vape Club is looking to recruit a new Customer Service Advisor. We are looking for someone who: - Has excellent organisational and time management skills, with the ability to work in a very fast-paced environment. - Has an understanding of vaping would be advantageous, but...


  • Watford, United Kingdom Vape Club Ltd Full time

    **About The Job** Due to significant and increased growth across the last 12 months, Vape Club is looking to recruit a new Customer Service Advisor. We are looking for someone who: - Has excellent organisational and time management skills, with the ability to work in a very fast-paced environment. - Has an understanding of vaping would be advantageous, but...


  • Watford, Hertfordshire, United Kingdom Aramark Full time

    Food Service Operations SupervisorAramark UK is seeking a skilled Operations Supervisor to enhance our team. This full-time, permanent role offers a chance to thrive in a vibrant setting while developing your professional capabilities.Become a part of our dedicated team and contribute to a collaborative atmosphere.As a prominent provider of catering...


  • Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Full time

    Customer Service CoordinatorWe are seeking a highly organized and communicative individual to join our team as a Customer Service Coordinator. The successful candidate will have experience in scheduling, customer service, and working with engineers.Key Responsibilities:Scheduling: Schedule appointments and manage customer schedulesCustomer Enquiries: Respond...


  • Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Full time

    Customer Service CoordinatorWe are seeking a highly organized and communicative individual to join our team as a Customer Service Coordinator. The successful candidate will have experience in scheduling, customer service, and working with engineers.Key Responsibilities:Scheduling: Schedule appointments and manage customer schedulesCustomer Enquiries: Respond...


  • Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Full time

    Customer Service CoordinatorWe are seeking a highly organized and communicative individual to join our team as a Customer Service Coordinator. The successful candidate will have experience in scheduling, customer service, and working with engineers.Key Responsibilities:Scheduling: Schedule appointments and manage customer schedulesCustomer Enquiries: Respond...


  • Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Full time

    Customer Service CoordinatorWe are seeking a highly organized and communicative individual to join our team as a Customer Service Coordinator. The successful candidate will have experience in scheduling, customer service, and working with engineers.Key Responsibilities:Scheduling: Schedule appointments and manage customer schedulesCustomer Enquiries: Respond...


  • Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Full time

    Customer Service Administrator **Job Summary** We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. As a key member of our support team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional...


  • Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Full time

    Customer Service Administrator **Job Summary** We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. As a key member of our support team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional...


  • Watford, United Kingdom 24-7 Recruitment Services Full time

    Customer Service OfficerWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Officer in Hertfordshire. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various communication channels.The Role:Provide high-quality customer service to...


  • Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Full time

    Customer Service Admin RoleWe are seeking a skilled Customer Service Admin to join our team at Sheridan Ward Recruitment Services. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients and internal stakeholders.Key Responsibilities:Offering support to the service desk team to ensure seamless...


  • Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Full time

    Customer Service Admin RoleWe are seeking a skilled Customer Service Admin to join our team at Sheridan Ward Recruitment Services. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients and internal stakeholders.Key Responsibilities:Offering support to the service desk team to ensure seamless...


  • Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Full time

    {"h1": "Customer Service Administrator Role", "p": "We are seeking a skilled Customer Service Administrator to join our client\u2019s growing team in Watford. As a key member of the team, you will provide exceptional customer service, support, and administrative assistance to ensure seamless day-to-day operations.", "ul": [{"li": "Provide administrative...


  • Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Full time

    {"h1": "Customer Service Administrator Role", "p": "We are seeking a skilled Customer Service Administrator to join our client\u2019s growing team in Watford. As a key member of the team, you will provide exceptional customer service, support, and administrative assistance to ensure seamless day-to-day operations.", "ul": [{"li": "Provide administrative...