Customer Service Advisors, North Bristol, 6 Months
6 days ago
** Customer Service Advisors needed **
Do you want to join a highly successful and thriving business in North Bristol in their search for Customer Service Advisors?
Shifts are between 7am - 7pm (working 7.5 hours) Monday to Sunday. Weekends are included on a rota basis.
6 months ++ temporary, Immediate start.
£11.28 per hour (£22,000)
**Typical duties include**:
- Providing 1st class customer service when liaising with internal and external staff
- Receiving**INCOMING** calls and speaking to new businesses
- Identifying and resolving issues
- Dealing with maintenance tasks specific to pre-existing customers
- Using a call sheet to log and monitor your day
- Dealing with complaints and escalating to the relevant person within the business
- Be able to demonstrate experience in a Customer Service function
- Possess excellent communication skills both written and verbal
- Have Maths & English to GCSE standard
- Be knowledgeable in: Intermediate Microsoft Excel
- Be a good problem-solver, self-starter, with a flexible and adaptable approach to working both as a team player as well as independently within relevant guidelines
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