Technical Advisor
4 days ago
Juice Recruitment is delighted to be supporting a highly successful engineering organisation, based in North Bristol with the appointment of a Technical Advisor to join their growing team.
This is a superb opportunity to join a fantastic organisation with excellent career prospects, playing an integral part of their customer service team, ensuring the smooth delivery of a first-class customer experience.
You will act as the primary response to all incoming calls therefore it is essential you have an excellent telephone manner and are willing to go above and beyond the expected.
Key Responsibilities
- Processing customer quotation requests
- Processing customer orders
- Updating inhouse system with changes to customer orders
- Handling customer queries and complaints
- Scheduling customer orders and updating on delivery times
- Providing a help desk service
- Upsell and offer alternative products
- Support with the daily invoicing
You will also need to have experience working within a technology/engineering environment, or a similar industry. Great IT and Microsoft package skills is essential to the role.
Working hours: Monday to Thursday 8am - 5pm and Friday, 9am - 4pm
Benefits package:
- Onsite gym
- Birthday shopping vouchers
- Early Friday finish
- 25 days holiday + Bank holidays
- Pension
- Death in service package
If this sounds like the next opportunity for you, then please contact Abi at Juice Recruitment today
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