Security Front of House Officer

2 days ago


Nottingham, United Kingdom FISco UK Ltd Full time

**Job Purpose**

The security officer will form part of a team of 5 dedicated security Officers aligning as a Front of House support team.

The security officers predominant roll will be to carry out all security tasks as identified within the site Assignment instructions, and supporting all Admin/Reception responsibilities as and when required to include but not limited to:

- Meet and Greet visitors
- Induction day support
- Facilities helpdesk
- General reception duties
- Post
- Stationary

The Front of house team lead will be a key role within the team; therefore, you are required to demonstrate a hands-on, proactive approach to maintaining high standards and expectations of the front of house services.
**Accountabilities or “what you have to do”**
- Undertake all required training in relation to all aspects of your role.
- **The following list is not exhaustive and other duties of a similar level and nature may be required from time to time.**
- Maintain contact with Front of House Team Lead and Management
- Ensure that all documentation is read and understood on a regular daily / weekly / monthly basis and is up to date
- Act as the initial point of contact for site staff / contractors and management.
- Assist fire evacuations as required
- Confirm contactor approval/inductions and control access
- Access control responsibilities
- Reception/Front of House duties
- Incident response
- Incident reporting
- Patrolling (internally & externally)
- Security systems monitoring
- Delivery and collection support ( Laundry )
- Signing in visitors, contractors and vehicles
- Ensuing the site is fully secure
- Respond to bomb and other threats
- Contact emergency services and liaise with Boots site protection
- detecting and reporting suspicious activities
- Co-ordinating evacuations
- detecting and reporting wilful damage to property
- receiving OOH calls for plant and equipment breakdown
- fire alarms tests (weekly)
- weekly CCTV checks & daily monitoring
- Recording all incidents using an incident report form
- Maintaining all logs/DOB
- Issuing new starter passes
- Issuing day passes
- Responding to first aid incidents
- General and restricted key issuing
- Fire system isolations
- External lighting checks
- Thermal camera monitoring
- Site inductions for contractors
- Postal service support
- Facilities help desk response
- Stationary management support
- Wear the company uniform at all times whilst at work
- Wear any items of personal protective equipment, as specified by the management team/ Client
- Comply with all client policies / procedures
- Ensure that all requirements in relation to health and safety and COSHH are adhered to
- To attend team / client meetings, as required
- To perform other such duties as may be reasonably requested by your management team
**Working Hours**
- Pre-fixed - 4 on 4 off, Monday to Sunday,
- Daily working hours - 12.15 hours per day including shift hand over
- Flexible working hours - Flexibility with covering shifts will be required to support any days or part shift requirements or front of house duties
- Bank Holidays - Form part of the 4 on 4 off roster with options to be paid an extra shift calculated from holiday entitlements
- Holiday entitlements - Will be in line with your contract of employment calculated at 5.6 to also include bank holidays
- Overtime is expected where special circumstances occur, paid at site rates at 1.5 or in an unlikely event a 7th consecutive shift is worked will be paid at X2
- Due to the nature of the site and its business there may be reasonable justification to change your current working hours in line with the business demands, this will fall in line with your terms and conditions of employment and any stated processes will be adhered to before change is applied
**Skills, Knowledge and Experience**
Essential
- Great people management skills
- Flexibility
- Positive, solution-oriented attitude
- Knowledge of the security industry
- Holds full SIA
- Sound communication skills
- Computer literate with Excel & Word
- Good numeracy / literacy skills
- SIA CCTV Licence Holder
- Professionalism / Problem Solving / Administration / Organisation & Planning
- Motivation and ability to motivate others
- First Aid

Work remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: £10.72-£11.70 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 12 hour shift

**Experience**:

- security: 1 year (preferred)

Licence/Certification:

- SIA (preferred)

Reference ID: Secrurity



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