Front of House Receptionist

5 months ago

Nottingham, United Kingdom Commercial Estates Group Full time

At CEG, we don’t just build and manage bricks and mortar, we build communities. We make space for people to flourish and businesses to develop, we want to provide the perfect place for businesses to thrive.

The Front of House Receptionist role is integral to ensuring that a first-class experience is provided to our tenants and their visitors by building strong, long-lasting partnerships. This role would suit an immaculately presented, professional and highly organised individual, who has had previous Front of House experience and a friendly presence. They must be willing to go that extra mile for tenants and visitors and thrive in creating a memorable customer service experience.

This diverse role requires team delivery of a range of services to our tenants and visitors, including the provision of event management, community placemaking, and the support of building amenities such as the Café and breakout space.

This role is a unique opportunity for an enterprising individual who wishes to deliver an unforgettable service, have a long-lasting career and the opportunity to create something amazing.

**Reports to Front of House Manager**

**Key Responsibilities**
- Delivery of a first-class customer experience to all tenants and visitors
- Establish excellent tenant relationships, keep abreast of tenant needs and delivering improvements where necessary
- Work alongside CEG’s Customer Experience Team to deliver the LIFE experience on site
- Ensure the Life by CEG App is kept up to date with the latest building events, and gym/café offers and all other site relevant content
- Working with local partners and securing discounts and activity listings to create the best tenant service. Promoting the EastWest community initiatives including car-pooling and other travel amenities
- Establish and maintain excellent relationships with the EastWest café and create other partnerships to achieve the best service and offer for tenants
- Ensure the Building Operations Manual is reviewed regularly and kept up to date
- Ensure all aspects of front-of-house admin policies and procedures are adhered to
- Ensuring reception is covered at all times
- Be part of the presentation team, talking knowledgeably about the workspace on offer, the building and the location, showing potential tenants available office space and benefits of EastWest.
- Take responsibility for maintaining ‘viewing-ready’ space and the presentation of the building
- To be familiar with the building, in particular, its construction, the services provided, plant and equipment, fire and security systems and front-of-house services
- Ensure the safety of all contractors, tenants and visitors to ensure the highest levels of compliance in respect of Health and Safety and Statutory Legislation
- Reporting of faults and incidents through the eLogbook’s facilities management helpdesk and managing this through to resolution
- Providing ongoing support to facilities management and the Investment Management teams
- Competent to support planned and unplanned evacuations, always remaining calm and professional

**Key Skills and Personal Attributes**
- Highly presentable and professional
- Excellent IT skills, including MS Word, Excel and Outlook
- Totally customer service driven - willingness to understand and meet the needs of both internal and external clients in order to build and maintain positive relationships
- Excellent communication skills, oral and written
- Workflow management i.e. effective organisational and time management skills and the ability to prioritise
- Acts as an Ambassador for CEG
- Commitment to Excellence - uses their initiative, adapts positively to change and is proactive in finding solutions to issues. Always focuses on delivering quality work and driven to learn more

**Requirements**:

- FAAW Qualified (preferred)
- Exceptional customer service skills
- Experience in a similar role
- Excellent Communication
- Excellent IT skills
- Team player with the ability to be flexible
- Health & Safety Awareness

**Job Type**: Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Life insurance
- Private medical insurance

Schedule:

- Monday to Friday

Work Location: In person

  • Front of House Receptionist

    5 months ago

    Nottingham, United Kingdom Comfort Letting Agents LLP Full time

    Are you an enthusiastic and organised individual who thrives in providing exceptional customer service? Do you enjoy being the first point of contact and creating lasting impressions? If this sounds like you, we have a fantastic opportunity for you to shine as a vital part of our team! At Comfort Estates, we believe in crafting exceptional experiences from...

  • Front of House Receptionist

    6 months ago

    Nottingham, United Kingdom Switch Up Full time

    **Front of House Receptionist** **Switch Up Community Hub (Mansfield)** If you: - Have great communication skills - Understand what it takes to make people feel welcome - Have great organisational and administrative skills We’d love to hear from you. Our Community Hub in Mansfield is exactly that - a centre for the local community. We have multiple...

  • Front of House Receptionist

    5 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2 **Main area** - Front Of House receptionist **Grade** - Band 2 **Contract** - Permanent: Shift pattern 7am - 7pm including occasional Saturdays **Hours** - Full time - Part time 30 hours per week (7am - 7pm on a rota basis including occasional Saturdays) **Job ref** - 164-5262298-A **Site** - Nottingham NHS Treatment Centre **Town** -...

  • Front of House Receptionist

    6 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2 **Main area** - Front Of House receptionist **Grade** - Band 2 **Contract** - Permanent: 1 x 37.5 hour post / 1 x 10 hour part time **Hours** - Full time - Part time 47.5 hours per week (7am - 7pm on a rota basis including occasional Saturdays) **Job ref** - 164-5565713 **Site** - Nottingham NHS Treatment Centre **Town** -...

  • Front Desk Receptionist

    5 months ago

    Nottingham, United Kingdom The St James Hotel Full time

    We are looking for a Receptionist to work on our front desk to perform a variety of administrative tasks. 16 hours, with increasing hours to cover holidays etc, As a Receptionist in our 4 star boutique hotel, you will be the first point of contact. Our Receptionist’s duties include Checking guests in and out of the hotel, offering administrative support...

  • Front of House Receptionist

    5 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity within Outpatient Services, Ambulatory Care Division based at the NHS Treatment Centre for Front Of House - Main reception and Switchboard. The Receptionists core working hours are Monday to Friday between 7am - 7pm with the occasional Saturday on a rolling rota basis. You will have excellent customer service skills and be...

  • Receptionist - Front of House Professional

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Priory Group Full time

    About the RoleWe are seeking a skilled Receptionist to join our team at Priory Hospital East Midlands. As a key member of our front-of-house team, you will be responsible for providing a warm and welcoming experience for patients, families, and visitors.Key ResponsibilitiesProvide administrative support, including completing tasks such as Purchase Orders and...

  • Receptionist

    5 months ago

    Nottingham, United Kingdom Kirkland Associates Ltd Full time

    We are looking for an experieneced Receptionist/ Front of House inidividual to join our client based in Nottingham City Centre. This is a great opportunity to join a leading law firm who can offer long term security. You will have experience in a similar position in the professional services industry and have a professional and friendly...

  • Receptionist

    7 months ago

    Nottingham, United Kingdom Oak House Vets Full time

    We are looking for a full time receptionist to work at Oak House Vets. We are an independently owned, busy, small animal practice based in Mapperley & Carlton at the North edge of Nottingham. **Job Types**: Full-time, Permanent Work Location: In person

  • Front of House Administrator

    5 months ago

    Nottingham, United Kingdom Comfort Letting Agents LLP Full time

    Are you an enthusiastic and organised individual who thrives in providing exceptional customer service? Do you enjoy being the first point of contact and creating lasting impressions? If this sounds like you, we have a fantastic opportunity for you to shine as a vital part of our team! At Comfort Estates, we believe in crafting exceptional experiences from...

  • Receptionist

    2 weeks ago

    Nottingham, United Kingdom CV-Library Full time

    Receptionist - Nottingham City Centre - Office-based - £22,000 - £24,000 Join a prestigious national professional services firm as their new Receptionist, located in the heart of Nottingham City Centre. Our client is looking for a dedicated and friendly individual to be the welcoming first point of contact for clients visiting their Nottingham...

  • Front of House

    5 months ago

    Nottingham, United Kingdom Beefeater Full time

    We're currently recruiting in our The Boathouse Beefeater, Nottingham. Working 15 hours per week, paying up to £10.52 per hour. **Front of House - The Boathouse Beefeater - **Restaurant** Come and be the friendly face of The Boathouse Beefeater, Nottingham. Use your fun personality to welcome guests into our restaurant and enjoy their meal as a Front of...

  • Front of House

    6 months ago

    Nottingham, United Kingdom Beefeater Full time

    We're currently recruiting in our The Boathouse Beefeater. Working 15-30 hours per week, paying up to £10.52 per hour. **Front of House - The Boathouse - Beefeater** Come and be the friendly face of Beefeater in Nottingham. Use your fun personality to welcome guests into our restaurant and enjoy their meal as a Front of House Team Member. Immediate start,...

  • Receptionist

    1 month ago

    Nottingham, United Kingdom CV-Library Full time

    Receptionist Nottingham £11.50 per hour Full Time Contract Novax Recruitment is actively seeking a Receptionist based in Nottingham. This is a contract role working full time hours. The job: Greet visitors to site on front desk, answering telephone and intercome system and assisting as needed. Handling incoming post and emails, collating documents...

  • Nursery Receptionist

    5 months ago

    Nottingham, United Kingdom Grosvenor House Day Nursery Full time

    **Nursery Receptionist** **Permanent, Full Time, 37.5hours a week** **£24,375 per annum** **Edwalton, Nottingham** **Grosvenor House Day Nursery** is looking for a Nursery Receptionist to work alongside the nursery childcare team to ensure the office is efficient and organised and continues to support the running of the nursery. You will be the face of...

  • Receptionist (Temp to Perm)

    5 months ago

    Nottingham, United Kingdom Talk Staff Recruitment Full time

    We are currently looking to recruit an experienced Receptionist, on a temp to perm basis for our fast expanding Client based in Nottingham city centre. The main purpose of the role is to deliver an excellent customer service experience. You will meet and greet customers face to face as well as all aspects of enquiries and Administration. **To be considered...

  • Front of House

    6 months ago

    Nottingham, United Kingdom BAR+BLOCK Full time

    We're currently recruiting in our Bar+Block Nottingham. Working 24 hours per week, paying up to £10.52 per hour. **Front of House/Breakfast Waitress - BAR+BLOCK Nottingham - **Restaurant** Come and be the friendly face of Bar+Block in Nottingham. Use your fun personality to welcome guests into our restaurant and enjoy their meal as a Front of House Team...

  • Receptionist

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Priory Group Full time

    About the RolePriory Group is seeking a skilled Receptionist to join our team at Priory Hospital East Midlands. As a Receptionist, you will be responsible for providing exceptional customer service, managing front-of-house operations, and supporting the wider team.Key ResponsibilitiesAnswering phone calls and directing inquiries to relevant...

  • Receptionist

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Jobwise Ltd Full time

    We are seeking a skilled Receptionist to provide temporary cover across our portfolio of properties. As a Front of House Support, you will be the first point of contact for guests and employees, ensuring seamless and quality customer service.Key Responsibilities:Provide Reception support and ensure seamless customer service for all guests and employeesManage...

  • Receptionist

    5 months ago

    Nottingham, United Kingdom HireGiant Full time

    Here at HireGiant we are currently recruiting for a Receptionist for a busy client based in the Gunthorpe area. **The Receptionist Role will include**: - Meeting & Greeting customers and clients to the site. - Answering the telephone in a kind and friendly manner - General housekeeping of the front desk - Managing paperwork and ensuring all post is dealt...