Front of House Supervisor
3 weeks ago
This role is responsible for ensuring the smooth operation of the front of house facility, including managing on-site security provision and ensuring minimum manning levels. You will also be required to provide back-up administration support and line manage and maintain training, development, and succession plans for your team.
About the RoleThe Security Supervisor will be required to answer the switchboard in an efficient and professional manner, project a professional and positive image to both internal and external customers, and ensure that security processes regarding access to staff and visitors are adhered to.
Key Responsibilities- Answering the switchboard within 5 rings
- Projecting a professional image to customers
- Managing security processes
- Car parking management
- Back-up administration support
- Line managing and training the team
- Manning levels
- Visitor information
- Fir warden duties
- Security officer assistance
- Visitor records
- HR processes
- Incident report quality assurance
- Working in a security control room
- Ability to work shift patterns
- SIA license - DS & CCTV required
- At least 2 years supervisory experience in Corporate Security, HM Forces or Police
- Excellent communication skills
- IT skills including Microsoft office
- Report writing, agenda setting, and chairing duty briefings
- Planning, organizing, and delegating skills
- Flexible approach to work
- Commitment to quality service
- Employee and personal development
- Management experience in the security industry
- Awareness of financial and corporate responsibilities
- Clean history record for vetting requirements
We offer a competitive salary of £36,153 per hour + OT, as well as 25 days annual leave + bank holidays, and access to our Flex Benefit scheme with discounts.
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