Voluntary Services Project Officer

2 weeks ago

Harlow, United Kingdom The Princess Alexandra Hospital NHS Trust Full time

The postholder will be responsible for providing daily support to both the Garden Projects and other projects within Voluntary Services and resolving day-to-day problems independently.

They will implement administrative processes & systems that ensure transparency and consistency - including being pro-active in making proposals to

The postholder will be required to assist in any other duties which are deemed reasonable to their role and

Support the managers with recruiting, interviewing and corresponding with potential volunteers across a variety of projects.

Send the regular and appropriate comms to volunteers.

Promote and enable a positive culture of engagement, that values the work of volunteers, influencing managers across the organisation, ensuring that volunteering is understood and respected.

Support and maintain appropriate and effective office management systems to ensure a smooth flow of information within the department.

1. The postholder is expected to be self-motivated and self-starting to be capable of acting on own initiative in areas such as background research and problem solving.

2. Support with ensuring all volunteers are aware of the Trust’s policies and guidelines on volunteering and ensure that risk assessments are in place for volunteer activities.

3. To provide training sessions for volunteers to complete e-learning for healthcare workers linked with Better Impact.

4. Deal with non-routine enquiries received by the department, sending out all the relevant documents/other information as requested, providing direct support for all enquiries, progress chasing and problem

6. Organise and co-ordinate meetings regarding the Garden Projects; organising diaries, taking and distributing minutes, preparing materials and arranging room bookings equipment.

8. Enter quality feedback and other data relating to both the Garden Projects and additional projects, to databases and spreadsheets to a high level of accuracy and efficiency and support management staff in the production and dissemination of routine reports

9. To provide social media support.

Our Organisation

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping.

We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop’s Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.

Our Values

The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:
Patient at heart - Always holding the patient and their wellbeing at the centre of our thoughts and efforts

Everyday excellence - Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both

Creative collaboration - Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care

Please see the attached job description and person specification, available to download at any time.

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