Transaction Services Assistant
6 months ago
We are looking for Transaction Services Assistants to join our fast-paced and diverse Transaction Services team. This role specialises in supporting the Retail teams across Harrods with large and complex transactions while providing world-class customer service.
**About the Role**
Please note this is an on-site role, requiring presence in Knightsbridge five days per week and includes evening and weekend work.
**About You**
You will have excellent customer service skills and be confident the decisions you make will be in the best interest of our customers. You will ensure that you develop and maintain relationships with colleagues and customers alike, whilst being able to handle a wide range of responsibilities.
You will also need:
- An interest in Anti Money Laundering and Customer Due Diligence.
- Excellent interpersonal and communication skills when liaising with both internal and external parties.
- Good PC literacy skills with understanding of Microsoft Office.
- The ability to multi-task and readily adapt to changing priorities, whilst ensuring customers are at the forefront of your decision.
- The ability to work under minimum supervision and perform duties effectively.
**About Us**
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
**Our Promise to You**
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
**Uniquely You**
While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
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