Prison Officer Operations

7 months ago

Glasgow, United Kingdom Scottish Prison Service Full time

1As an Operations Officer, you will be in an almost unique position of being able to make a real difference to the community that you live in and be at the very heart of delivering the SPS’ vision of ‘Helping to build a safer Scotland by Unlocking Potential and Transforming Lives’.

Your role will be challenging and immensely rewarding with responsibility for maintaining custody and order whilst facilitating opportunities for those in our care. You will influence and encourage offenders to maintain contact with their families, access education and training and ultimately assist them on their journey to be contributory citizens within our communities.

Contributing towards the prevention and management of challenging behaviour; you will provide safe and secure custodial services that empower offenders to take responsibility and transform their lives.

In this role you will be responsible for the overall functioning and security of the establishment, working as part of a team and carrying out roles in Front of House, Visits, Electronic Control Room, Patrol and Prisoner Reception.

**Please note: as part of the Operations Officer role, you will be expected to work shifts in line with a set roster. These shifts will cover a variety of working patterns including; early shift, day shift, back shift and night shift**
- Responsibilities- 1- You will be the first point of contact for meeting and greeting visitors to the establishment and will interact with people from a wide range of backgrounds, including offenders’ family and friends, lawyers, solicitors, pastors, ministers and SPS staff. You will follow procedures and demonstrate effective communication and interpersonal skills; showing compassion, empathy, building rapport and offering advice where necessary. You will have responsibility for maintaining security, by screening, searching and facilitating entry and exit of individuals from the establishment. In doing so you will confidently and constructively challenge individuals appropriately when required.- 1- Family contact is important for offenders to maintain relationships with their family and friends. The SPS encourages visits to maintain family contact and support the development of these important relationships. You will be responsible for observing and supervising visits as well as being a key point of contact for family support. You will be responsible for safety and security within the visit room and demonstrate effective problem solving skills when addressing emerging situations. In doing so you will demonstrate respect for individuals’ needs and human rights.- 1- The Electronic Control Room (ECR) manages the movement and security of staff and prisoners throughout the prison establishment. You will be responsible for monitoring security systems, including closed circuit television, alarm and communication systems to maintain the safety and security of everyone within the establishment; demonstrating strong team working and effective communication skills.- 1- 1- Within the Reception area you will be responsible for managing the entry and release of offenders from prison, assessing the needs of individual offenders and ensuring the correct procedures are followed. You will be faced with a diverse range of situations and you will be required to demonstrate care, compassion, dignity and respect in determining the most appropriate course of action.- 1- You will be responsible for the safe and secure escorting of offenders throughout the establishment and externally as directed by management i.e. hospital, inter-prison transfer, court procedures as required. Managing the movement of offenders between residential accommodation and other areas of the establishment, such as education, health centre, visit room and offender work areas. You will also be responsible for escorting external contractors and visitors, ensuring the safety and security of individuals, buildings and equipment. You will remain vigilant and confidently deal with emerging issues, in line with SPS policies and procedures.**Person Specification**
- Qualifications Requirements- 1**Professional development**

Commitment to undertake formal training and qualifications to support your learning and development

**Essential**
- Experience Requirements- 1**Working with others**

Work experience which demonstrates your ability to work effectively within teams, interact with people and build successful working relationships

**Essential**
- 1**Influencing the behaviour of others**

Evidence of your ability to confidently and positively influence or challenge the behaviour of others.

**Essential**
- 1**Problem solving**

Experience of solving problems, demonstrating your ability to proactively identify the issue, explore options and take the necessary action to resolve the issue.

**Essential**
- Knowledge Skills Requirements- 1**Numeracy & literacy skills**

Basic level of numeracy and literacy skills in order to comprehend and clearly a

  • Prisoner Services Assistant

    3 days ago

    Glasgow, United Kingdom Scottish Prison Service Full time

    You will provide an effective and efficient tuck shop style service to the prisoner population. This will involve working within a demanding warehouse environment preparing prisoner orders, delivering them to residential areas of the prison in all weather conditions and with direct contact with prisoners. Strict timescales are essential to this service as...

  • Prisoner Services Assistant

    7 months ago

    Glasgow, United Kingdom Scottish Prison Service Full time

    The post holder will provide an effective and efficient shopping and sundry provision service to the prisoner population within strict deadlines in a fast-paced environment. They will accurately collate and process individual orders, via a bagging & tagging operation and delivering the orders to residential areas. The post holder may be required to cover the...

  • Operations Officer

    8 months ago

    Glasgow, United Kingdom Scottish Prison Service Full time

    As an Operations Officer, you will be in an almost unique position of being able to make a real difference to the community that you live in and be at the very heart of delivering the SPS’ vision of ‘Helping to build a safer Scotland by Unlocking Potential and Transforming Lives’. Your role will be challenging and immensely rewarding with...

  • Mail Administrator

    7 months ago

    Glasgow, United Kingdom Scottish Prison Service Full time

    The post holder will be responsible for the effective and efficient management of all mail items for the establishment in line with the National SPS Policy & Standard operating Procedure There may be a requirement to work in various other administration departments.- Responsibilities- Correctly identify all mail into relevant categories i.e. Prisoner...

  • Mail Administrator

    7 months ago

    Glasgow, United Kingdom Scottish Prison Service Full time

    1- The post holder will be responsible for the effective and efficient management of all mail items for the establishment in line with the National SPS Policy & Standard Operating Procedure. There may be a requirement to work in various other administration departments.- Responsibilities- 1- Correctly identify all mail into relevant categories i.e. Prisoner...

  • Administrator Prison Healthcare

    5 hours ago

    Glasgow, United Kingdom NHS Scotland Full time

    This is a full-time post offered on a fixed contract for 12 months. Prison Healthcare provision is based around a model of care specifically aimed at delivering primary care, mental health and addiction services. The role of the administrator is to support professional healthcare staff within the Health Centre establishment in line with NHS policy and...

  • Prison Custody Officer Role

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Serco Limited Full time

    **Job Title:** Prison Custody OfficerAbout the RoleWe are seeking a skilled Prison Custody Officer to join our team at Serco Limited. As a key member of our staff, you will be responsible for providing safe and secure escorting and custody services to detainees.Key ResponsibilitiesEscort defendants to and from courtrooms, cells, and other areas, monitoring...

  • Senior Administrator X 2

    7 months ago

    Glasgow, United Kingdom Scottish Prison Service Full time

    To provide an accurate professional and timely administrative service within the Prisoner Administration Department including acting to orders of the courts in accordance with Criminal Justice legislation and the operating principles of the Scottish Prison Service.- Responsibilities- Responsible for the accurate data input to Prisoner Record System (PR2)...

  • Administrator - Prison Healthcare

    4 days ago

    Glasgow, United Kingdom NHS Scotland Full time

    Prison Healthcare provision is based around a model of care specifically aimed at delivering primary care, mental health and addiction services. The role of the administrator is to support professional healthcare staff within the Health Centre establishment in line with NHS policy and guidance. The role involves providing a service to support the qualified...

  • Administrator - Prison Healthcare

    7 months ago

    Glasgow, United Kingdom NHS Scotland Full time

    NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and...

  • General Administrator

    7 months ago

    Glasgow, United Kingdom Scottish Prison Service Full time

    1- To provide general administrative services to the Prisoner Accounts Department. The post holder will be responsible for a variety of tasks including, the administration of prisoner’s personal cash accounts, booking prisoner visits, paying prisoner wages and responding to general enquiries. The post holder will be responsible for ensuring accurate data...

  • General Administrator X2

    7 months ago

    Glasgow, United Kingdom Scottish Prison Service Full time

    1- To provide a timeously and efficient administrative service to the Prisoner Administration Department. The post holder will be responsible for a variety of tasks including accurate data input to the Prisoner Records system. This enables effective processing of prisoner sentence and court details as directed by the courts. Additional tasks include...

  • Prisoner Services Assistant

    7 months ago

    Glasgow, United Kingdom Pertemps Network Group Full time

    **Job Description**: Our client requires a temporary Prisoner Service Assistant based in Glasgow **Pay Rate**: £12.18 **Hours**: Monday-Thursday 8am-4pm & Friday 8am-3:30pm **Location**: Glasgow (G33) **Start date**: ASAP **Contract length**: Weekly-Ongoing A basic disclosure will be required **Key Responsibilities**: - Working in a warehouse environment...

  • Healthcare Support Worker

    7 months ago

    Glasgow, United Kingdom NHS Scotland Full time

    NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and...

  • Health Care Assistant-prison Healthcare

    7 months ago

    Glasgow, United Kingdom NHS Scotland Full time

    The shift pattern for this position is Early shift, Late shift, Weekends. Healthcare provision is based around a model of care specifically aimed at delivering Addiction, Mental Health and Primary Care services. The role of the Health Care Support Worker is to support professional healthcare staff to deliver care within the healthcare centre/establishment...

  • Healthcare Support Worker

    7 months ago

    Glasgow, United Kingdom NHS Scotland Full time

    NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and...

  • Admin Team Lead- Hmp Barlinnie

    7 months ago

    Glasgow, United Kingdom NHS Scotland Full time

    NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and...

  • Office Operations Assistant

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Harrison Scott Associates Full time

    Harrison Scott Associates has an exciting opportunity for an Office Operations Assistant to join their team.\The successful candidate will have excellent time management skills, be able to prioritise tasks effectively and possess a high level of attention to detail.\The role involves providing administrative support to the account management team, processing...

  • Office Operations Assistant

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Tillicoultry Quarries Limited Full time

    Office Operations Assistant VacancyWe are seeking a highly motivated and customer-focused individual to join our team as an Office Operations Assistant at Tillicoultry Quarries Limited. In this role, you will be responsible for providing administrative support to our office team, including processing orders, maintaining customer data, and coordinating...

  • Office Operations Manager

    1 week ago

    Glasgow, Glasgow City, United Kingdom Doree Bonner International Full time

    Job DescriptionThis is an exciting opportunity to join our team as an Office Administrator in Glasgow. As an administrative professional, you will play a crucial role in ensuring the smooth operation of our office.