Key Accounts Executive

4 days ago


Salford, United Kingdom British Red Cross Full time

**Key Accounts Executive (Red Cross Training)**

**Location: Salford, Greater Manchester (Hybrid flexible working from home and the office)**

**Contract: Permanent**

**Hours: Full-time, 35 per week service runs Monday to Friday, either 8.30am - 4.30pm or 9am to 5pm**

**Salary: Up to £21,181 per annum (dependent on experience), up to £3k on target commission, plus a £300 home working allowance**
- A fantastic opportunity has arisen for an ambitious, customer focused individual to join the friendly team at our Red Cross Training contact centre in Salford._

**What you'll be doing**

Your role will be essential in helping grow, maintain and manage customer relationships, which will help ensure that Red Cross Training remains a market leader in the provision of first aid training courses.

You will achieve this by providing customers with a bespoke course booking support and account service, acting as the first point of contact for an allocated number of our key accounts.

After costs have been deducted, every penny made from our first aid courses goes to support the work of the British Red Cross, so this is a great opportunity to take the next step in your career in a truly rewarding role.

**This role might be for you if**
- You've got customer service experience - you can easily build rapport with customers and colleagues
- You've got a positive personality and a 'can do' attitude - and you're always looking to find solutions
- You relish the opportunity to work towards achieving targets, with an emphasis on quality outcomes
- You're excited by the chance to work alongside a passionate and diverse team
- You're comfortable using a range of IT packages

**Meet the team**

The Red Cross has been delivering first aid at work courses for more than 30 years and has an enviable reputation for quality and excellence. We have over 180 training venues across the UK.

You will be working with a close-knit team providing managed customer service to a number of Key Account clients at our Salford contact centre, which is home to a number of support services for our Red Cross Training team.

** #7490**

**We offer a wide range of staff benefits; these include**:

- 36 days holiday (including Bank Holidays) per annum - pro rata for part-time roles
- Option to buy an extra 5 days annual leave
- Up to 6% contributory pension
- Genuine investment in your training and personal development
- Discounts from a range of online and high street retailers (access to Blue Light card)


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