Corporate Account Executive

6 months ago

Salford, United Kingdom Bupa Global Full time

Corporate Account Executive
Salford Quays
Permanent, Full time
Salary is from £24K
We make health happen.
Working in our support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care.
No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.
What you'll be doing

**How you'll help us make health happen**:
You'll proactively foster and develop excellent working relationships with our customers and intermediaries. You'll proactively build and maintain a network of contacts throughout the business in order to facilitate solutions to issues or complaints received via a number of mediums necessary and acting as a day to day contact for our customers to ensure there is a good customer experience. You'll also provide guidance and support to Account Managers at all times

**Key Skills / Qualifications needed for this role**:
The ability to investigate and resolve queries
The ability to problem solve
Thorough understanding of Bupa's products
Confident and articulate with the ability to challenge at all levels effectively
Self reliant, self disciplined
Understanding of TCF principles and demonstrate commitment to Service Excellence
Ability to work under pressure, use initiative, and the ability to work with a mínimal level of supervision
Ability to work in a target driven environment and deliver results / achieve target

**Benefits**:
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:

- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual performance-based bonus
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts

Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
**Time Type**: Full time
**Job Area**: Call Centre
**Locations**: Bupa Place

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