People Services Advisor
7 months ago
Support the Deputy People Services Director and People Services Director with the design and delivery of training for managers and staff on HR policies and processes. Be able to coach managers as required on handling HR matters, in line with SHS policies. Be the HR representative at formal meetings, such as disciplinary hearings or sickness review meetings and ensure best practice and legal guidelines are adhered to at all times. Provide advice and support with investigations and be responsible for managing a busy and complex case load.
Case management of long-term sickness issues including providing advice to line managers, employees and liaising with occupational health and the management of any formal capability processes as required. Support managers and employees to ensure HR processes and policies are complied with and signpost them to the correct information. Ensure managers accurately complete required paperwork for various HR processes through training and communication and make sure all required supporting documentation is validated and filed in line with policies and processes. Ensure the effective updating and maintenance of employee and personal data within electronic or manual filing systems making sure it is completed regularly, timely and in line with current Data Protection legislation.
Support with ensuring practices are CQC inspection ready including reviewing HR processes and how personal information is stored and ensuring complete and comprehensive staff recruitment and immunisation records are held. Be a point of escalation for the Payroll Officer, to support any pay and payroll processing queries. Provide HR advice on best practice and legal considerations associated with the recruitment process and be a point of escalation for the Recruitment administration team for any recruitment queries. Ensure confidentiality is maintained at all times.
Support with the continuous improvement of HR processes, systems and procedures, including proposing and implementing changes to those which impact the HR department. Build and maintain effective communication channels and working relationships with all associated departments including Symphony Management Team, Practices and Yeovil Hospital. Communicate sensitive issues demonstrating tact, empathy, and understanding according to the circumstances of the matter. Work on other projects as assigned by the Deputy People Services Director and People Services Director that are deemed appropriate and within skills and capabilities.
Professional development and knowledge of relevant policies, procedures, industry developments. Attend meetings, conferences, workshops and courses as appropriate. Not all duties are covered in this job description, and the post holder is expected to carry out any other duties which are within the scope, spirit and purpose of the role as requested by their line manager.
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Customer Service Advisor
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Service Advisor
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Part Time Customer Service Advisor
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Customer Service Advisor
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Customer Service Advisor
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Customer Service Advisor
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Customer Service Advisor
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Yeovil, United Kingdom Screwfix Full time**Overview** *** Evening & weekend hours** We are looking for a confident, motivated and people focused Customer Service Advisor to join our professional team of Customer Service experts on a part-time basis. Our customers and community mean everything to us here at Screwfix and our Contact Centre enable our customers and our stores to deliver a world...
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Customer Service Advisor
5 months ago
Yeovil, United Kingdom Screwfix Full time**Overview** It’s a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we’re proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you We are looking for confident, motivated and people focused Customer Service Advisors to join our professional team of Customer Service...
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Customer Service Advisor
6 months ago
Yeovil, United Kingdom Screwfix Full time**Overview** It’s a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we’re proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you. We are looking for confident, motivated and people focused Customer Service Advisors to join our professional team of Customer Service...
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Customer Service Advisor
5 months ago
Yeovil, United Kingdom Screwfix Full time**Overview** It’s a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we’re proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you. We are looking for confident, motivated and people focused Customer Service Advisors to join our professional team of Customer Service...
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Customer Service Advisor
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Yeovil, United Kingdom Quedam Tyres and MOT Full time**Company description** Quedam Tyres are an established family-run business providing a One-Stop automotive shop for cars, vans and commercial vehicles. Our services include tyres, brakes and exhausts, vehicle servicing and MOT testing. We are committed to providing excellent customer service. We are recruiting for a Customer Service Advisor to join our...
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Customer Service Advisor
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Sales and Customer Service Advisor
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Patient Services Advisor
5 months ago
Yeovil, United Kingdom Symphony Healthcare Services Full timeJob summary Ryalls Park Medical Centre has an exciting opportunity for a highly motivated and flexible individual to join the practice as a Patient Services Advisor on a permanent basis. The post available will be up to 15 hours per week, working pattern to be discussed at interview. The rate of pay is £11.44 - £11.70 per hour depending on experience...