Independent Living Officer

7 days ago


Lancaster, United Kingdom Aster Group Full time

Is having a supportive role in the community important to you?

**What you’ll be doing**

As an Independent Living Officer, you’ll be offering our enhanced housing management service to customers living within our independent living schemes. You’ll be their first point of contact ensuring our customers feel safe within their homes. This position is permanent and, you’ll be supported by the close knit team whilst receiving full training.

Once we’re able to return to the office, you’ll be travelling between schemes, completing Health & Safety checks and making sure that our customers are maintaining their tenancies and living as safe and independent as possible.

**About you**

Being very customer focussed will be important to you. At the moment we’re working from home so having a supportive communication style will really help you to have a good day at work. You’ll be happy to plan your own day, ensuring that you keep on top of your tasks. You’ll understand that using systems and making sure that records are up to date is really important to the role.

**What’s in it for me**

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

- Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them and their team
- A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, virtual GP services, mental health training and a health cash plan for all
- We invest in colleagues’ careers and development through our leader and colleague development frameworks
- Defined Contribution Pension and attached life assurance
- Volunteering hours available to all colleagues to enable them to give back
- Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
- Enhanced leave
- We celebrate colleagues who go above and beyond with a range of personalised thank you and monthly and annual awards.

**Ready to apply?**

To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

At present all interviews are being held using ‘Microsoft Teams’ online.



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