Administrator/customer Service

4 weeks ago


Cramlington, United Kingdom Heathline Commercials Ltd Full time

**Customer Service Administrator**
- Provide excellent customer service
- Make proactive calls to customers to update them on the progress of their vehicles
- Booking customer vehicles into the department for work to be carried out
- Liaising with the workshop
- Ordering parts and negotiate prices with suppliers
- Informing customers of the progress of the vehicle
- Knowledge of monthly accounts i.e PO’s / Sales / purchase invoices
- Use of garage management software
- Using Microsoft office especially word, excel and outlook

**In return we offer**:
A competitive salary of £11.00 - £12.00 per hour Monday to Friday
- profit related pay
- Company Pension Scheme
- Medical benefits Scheme
- On-site parking

A highly motivated and hardworking attitude
- Must be able to work as part of a team
- Pleasant outgoing personality
- Can work in a busy pressured environment
- Awareness of personal safety and that of others around you
- Experience of working in a similar environment
- Excellent time management and organisational skills
- Ability to multitask and work within fast pace environment
- Can instigate and follow paperwork filing systems
- Organised and tidy

**Job Types**: Full-time, Permanent

**Salary**: £11.00-£12.00 per hour

**Benefits**:

- Company pension
- On-site parking
- Private medical insurance
- Profit sharing

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

Work Location: One location



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