Welfare Support Assistant

2 months ago


London, United Kingdom Prospectus Full time

A fantastic opportunity has arisen for a Welfare Assistant to join a leading occupational benevolent organisation, on a temporary basis, initially for 3 months, with likelihood of extension. For over 170 years, our client has specialised in providing help and assistance to the architectural community impacted by adverse circumstances. The charity provides support for people encountering a wide range of concerns including Money & Debt, Housing Advice, Physical health and disability, Mental health and wellbeing and Employment.

To be considered for this role you will have experience of working in a helpline/contact centre role or similar, in the not-for-profit sector and have experience of supporting those in need (for reasons of health, financial etc.) confidentially and sensitively. Knowledge and experience of the welfare benefits system and of other support agencies is desirable, as well as having strong interpersonal skills to communicate with a diverse range of people, often including people in distress. Excellent administrative and organisational skills are required for this role. If you are looking to join an organisation making a tangible difference to people facing difficulties, this could be the ideal opportunity.

Please note, this is a full-time role, 37.5 hours per week, Monday - Friday. You will be required to work on site (London bridge) at least 1 day per week and the remaining WFH.

**Closing Date: 22 Mar 2024 23:59:59



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