Welfare Support Advisor

2 months ago

London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

The Sickle Cell & Thalassaemia community service is one of the teams working across Lambeth, Southwark and Lewisham. It provides health care to marginalised people who may not have equitable access to health services and who, compounded by deprivation, suffer disproportionate amounts of ill health, in addition to poor physical/mental health, high rates of airborne disease (TB), high rates of blood borne viruses (hepatitis/HIV) and those with unusual haemoglobin type.

The South East London Sickle Cell and Thalassaemia Centre provides a high quality specialist nursing service to the residents of Lambeth, Southwark and Lewisham who are ‘at risk’ of having or have been found to have an unusual haemoglobin type. Services offered include case and disease management; genetic counselling and follow-up as part of the antenatal and new born screening programmes well as pre-conceptual screening; health promotion in community groups; community resource and information and awareness raising and Welfare support.

The Welfare support advisor is an integral part of the community sickle cell service. The post holder will be responsible for assisting patients, families and carers in the Lewisham borough affected by Sickle Cell and Thalassaemia in maximising welfare benefit uptake, providing housing support and advocacy. The role will also involve offering information, advice, guidance and support on learning, career and employment opportunities.
- Welfare support advisor will attend multi-disciplinary meetings (MDT) at University hospital Lewisham weekly via face to face / remotely as required
- Visit Children and adults living in Lewisham borough with Sickle cell disease or thalassaemia and undertake holistic assessments to identify their individual social and welfare needs and seek appropriate interventions.
- To advise on and assist with claims for welfare benefits and other kinds of financial support including tax credits, charitable grants and health with health costs.
- To liaise with statutory bodies (including the Department of Work and Pensions, Inland Revenue and Local Authorities) on behalf of the patient to progress their claims.
- To act as an advocate to patients in order for them to appeal or challenge welfare benefit decisions.
- To engage in active signposting of patients to appropriate agencies (e.g. Citizens Advice Bureau) for help with tribunal representation, debt advice and other issues that fall outside of the remit of the service.

We provide a comprehensive range of services for the 127,000 children and young people that live in Lambeth and Southwark. This includes universal services - health visiting, family nurse partnership, school nursing, nutrition and dietetics, and a newborn hearing screening programme. Our specialist services cover community paediatrics, speech and language therapy, physiotherapy, occupational therapy, complex needs nursing, sickle cell and audiology. As well as part of statutory services including looked after children, child protection, safeguarding, and adoption and fostering.

We have two main health centres, Mary Sheridan Centre in Lambeth and Sunshine House in Southwark but we have many more across Lambeth and Southwark. We also provide services in schools, community buildings, in families’ homes, and occasionally in hospital. Through group sessions and individual appointments, face-to-face and virtual, we hold over 145,000 appointments every year.

To undertake personal training in order to maintain a current working knowledge of the welfare benefits system and to develop and maintain an understanding of Sickle Cell and Thalassaemia conditions, symptoms and treatments.

To maintain a high standard of service and give courteous reception to all patients/ families and carers.

The post holder to be aware of and implement Trust policies, procedures, guidelines and participate in the development and review of new policies as required.

To participate in benchmarking, standard setting and clinical audit.

To report and document any incident or accident to a patient or a member of staff and actively implement learning from complaints and incidents within the team.

Attend and participate in multi-professional team meetings and clinics weekly / as required

The post holder to communicate effectively and efficiently with all members of the multidisciplinary team regarding patient welfare support needs.

Maintain up-to-date records. Ensuring that confidentiality is respected and that the standards for “Record Keeping” are met.

The post holder is required to follow Trust policies and procedures which are regularly updated.

  • Welfare Support Advisor

    1 week ago

    London, Greater London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    The Sickle Cell & Thalassaemia community service is one of the teams working across Lambeth, Southwark and Lewisham. It provides health care to marginalised people who may not have equitable access to health services and who, compounded by deprivation, suffer disproportionate amounts of ill health, in addition to poor physical/mental health, high rates of...

  • Welfare Advisor

    6 days ago

    London, United Kingdom QA Limited Full time

    Vacancy details **Talent pool**: - Operations - HE - Operational Services**Title**: - Welfare Advisor**Contract type**: - QA HE Ltd Permanent**Job advert**: **Student Welfare Advisor** **London (EC1R 4TF)** **Hybrid: Three days on Campus and two from home** **Monday to Friday either 8.30am-5.00pm or 9.00am-5.30pm** **About the Position**: Do you have...

  • NTP Welfare Advisor

    2 weeks ago

    London, United Kingdom National Theatre Full time

    We are looking for a Welfare Advisor to join the National Theatre War Horse Production Team on a month fixed term contract. The purpose of the role The NTP Welfare Advisor will provide mental health and wellbeing support for the cast, crew and creatives working on the 4 UK and Ireland tour of War Horse. This will involve delivering one-to-one...

  • Welfare Rights Advisor

    3 weeks ago

    London, United Kingdom Camden and Islington NHS Foundation Trust Full time

    An opportunity has arisen for a Band 6 Welfare Rights advisor in the South Camden Rehabilitation and Recovery Team The service works with adults who have a range of complex mental health problems, many of whom struggle to manage their finances without appropriate levels of support. The team is a well established multidisciplinary service serving the...

  • Welfare Benefits Advisor

    3 weeks ago

    London, United Kingdom Lambeth Council Full time

    **Welfare Benefits Advisor - REF:905** **SO2: £37,653 pa inc LW rising in annual increments to £38,934 pa** **Hybrid Working** **Fixed Term/Secondment Opportunity for 12 Months and Full-Time - Maternity Cover We are recruiting a 12- month fixed term Maternity Cover Welfare Rights Caseworker contract position. The position is based in Every Pound Counts,...

  • Welfare Rights Advisor

    1 week ago

    London, Greater London, United Kingdom Camden and Islington NHS Foundation Trust Full time

    An opportunity has arisen for a Band 6 Welfare Rights advisor in the South Camden Rehabilitation and Recovery TeamThe service works with adults who have a range of complex mental health problems, many of whom struggle to manage their finances without appropriate levels of support.The team is a well established multidisciplinary service serving the culturally...

  • Welfare Benefits Advisor

    3 weeks ago

    London, United Kingdom TRI Consulting Full time

    A Housing Association is currently looking for a Welfare Benefits Advisor on a temporary basis for about 3 months. Key responsibilities are as follows Provide a comprehensive welfare benefits advice and advocacy service for customers; providing expert advice on all aspects of the welfare benefits system, supporting customers to challenge decisions and...

  • Welfare Benefits Advisor

    3 weeks ago

    London, United Kingdom Lambeth Council Full time

    **Welfare Benefits Advisor - (663)** **SO2: £37,653 pa inc LW rising in annual increments to £38,934 pa** **Fixed Term for 12 Months and Full-Time** **Fixed Term for 24 Months and Full-Time** We are recruiting two fixed term Welfare Rights Caseworker contract positions. One is a fixed term post for 12 months, the other is fixed term post for 2...

  • Employment & Welfare Advisor

    3 weeks ago

    London, United Kingdom East London NHS Foundation Trust Full time

    Newham Talking Therapies (NTT), Centre for Clinical Excellence is looking to recruit an Employment and Welfare Advisor to join a high performing and creative team. We are part of East London NHS Foundation Trust which has been rated “Outstanding” for the second year by Care Quality Commission (CQC) and are committed to ensuring a healthy work life...

  • Welfare & Benefits Advisor

    6 days ago

    London, United Kingdom Tempting Recruitment Full time

    **Tempting Recruitment **are working on behalf of our client, a **local authority **in the **Central London **region, to recruit experienced **Welfare & Benefits Advisor. **If you are looking to increase your earnings for the year, **Contract: 3-6 months (Possible Extension)** **Salary: £21.88 p/h UMBRELLA** **Start Date: ASAP** **Shift Pattern: 36...

  • Senior Welfare Benefits Advisor

    1 week ago

    North London, United Kingdom Prospectus Full time

    Prospectus is delighted to have partnered with a busy and well-established advice centre in North London, in their search for a Welfare Benefits Advisor. Paperweight is a fast-growing volunteer-led charity providing free specialist help to those in the Jewish community struggling with administrative, financial and welfare issues. It is important to note that...

  • Welfare Rights Advisor

    4 weeks ago

    London, United Kingdom HOSPICE UK Full time

    The Hospital Of St John and St Elizabeth Location St Johns Wood , England - London Contract type Permanent Working hours Full Time St John’s Hospice provides a wide range of specialist palliative care and lymphoedema services to patients from Northwest London and North Central London ICBs. The Hospice comprises a 15 bedded inpatient unit, day care...

  • Welfare Rights Advisor

    4 weeks ago

    London, United Kingdom HOSPICE UK Full time

    The Hospital Of St John and St Elizabeth Location St Johns Wood , England - London Contract type Permanent Working hours Full Time St John’s Hospice provides a wide range of specialist palliative care and lymphoedema services to patients from Northwest London and North Central London ICBs. The Hospice comprises a 15 bedded inpatient unit, day care...

  • Welfare Rights Advisor

    4 weeks ago

    London, United Kingdom HOSPICE UK Full time

    The Hospital Of St John and St Elizabeth Location St Johns Wood , England - London Contract type Permanent Working hours Full Time St John’s Hospice provides a wide range of specialist palliative care and lymphoedema services to patients from Northwest London and North Central London ICBs. The Hospice comprises a 15 bedded inpatient unit, day...

  • Welfare Rights Advisor

    4 weeks ago

    London, United Kingdom HOSPICE UK Full time

    The Hospital Of St John and St Elizabeth Location St Johns Wood , England - London Contract type Permanent Working hours Full Time St John’s Hospice provides a wide range of specialist palliative care and lymphoedema services to patients from Northwest London and North Central London ICBs. The Hospice comprises a 15 bedded inpatient unit, day care...

  • Welfare Rights Advisor

    4 weeks ago

    London, United Kingdom HOSPICE UK Full time

    The Hospital Of St John and St Elizabeth Location St Johns Wood , England - London Contract type Permanent Working hours Full Time St John’s Hospice provides a wide range of specialist palliative care and lymphoedema services to patients from Northwest London and North Central London ICBs. The Hospice comprises a 15 bedded inpatient unit, day care...

  • Carers Welfare Benefits Advisor

    1 month ago

    London, United Kingdom Carers Centre, Tower Hamlets Remote Work Freelance Full time

    Carers Welfare Benefits Advisor Salary: £28,600 per annum Full-time: 5 days per week. Part time applicants will be considered. Contract: 2 year contract Location: London, United Kingdom Organisation Overview: Unpaid carers are the unsung heroes in our communities, supporting relatives, friends, and neighbours, often with limited or no support, to...

  • Carers Welfare Benefits Advisor

    4 weeks ago

    London, United Kingdom Carers Centre, Tower Hamlets Remote Work Freelance Full time

    Carers Welfare Benefits Advisor Salary: £28,600 per annum Full-time: 5 days per week. Part time applicants will be considered. Contract: 2 year contract Location: London, United Kingdom Organisation Overview: Unpaid carers are the unsung heroes in our communities, supporting relatives, friends, and neighbours, often with limited or no support, to...

  • Welfare Benefits Advisor

    3 weeks ago

    London, United Kingdom Big Local Works Full time

    Job description **Job Title**: Welfare Benefits Advisor **Organisation**:Big Local Works - Charity No: 1182561 **Location**:Big Local Works 4 Market Place, London SE16 3UQ **Reporting to**:Charity Manager **General Information** Big Local Works (BLW) is a community-focused economic inclusion charity based in Bermondsey, South East London. We want to...

  • Carers Welfare Benefits Advisor

    3 weeks ago

    London, United Kingdom Carers Centre, Tower Hamlets Full time

    Job description **Carers Welfare Benefits Advisor** **Salary: £28,600 per annum** **Full-time: 5 days per week. Part time applicants will be considered.** **Contract: 2 year contract** **Location: London, United Kingdom** **Organisation Overview**: Unpaid carers are the unsung heroes in our communities, supporting relatives, friends, and neighbours,...