Welfare Advisor

1 week ago

London, United Kingdom QA Limited Full time

Vacancy details

**Talent pool**:

- Operations - HE - Operational Services**Title**:

- Welfare Advisor**Contract type**:

- QA HE Ltd Permanent**Job advert**:
**Student Welfare Advisor**

**London (EC1R 4TF)**

**Hybrid: Three days on Campus and two from home**

**Monday to Friday either 8.30am-5.00pm or 9.00am-5.30pm**

**About the Position**:
Do you have at least two years’ experience of supporting and guiding students or customers or patients in need of advice, information or help? Are you calm, collected and reassuring when faced with a challenge? If so, we have the perfect opportunity for youHere at QAHE, we’re looking for a fabulous
- **Student Welfare Advisor** to join our incredible Welfare Team.**The main aspects of this exciting role are**:

- Responsible for the delivery of provision of student welfare services, including one-to-one appointments, workshops and events, accommodation advice and support, funding/financial advice and student health advice (all advice to be within specified policies).
- To be a member of the safeguarding team, assessing risks and delivering training to staff
- Ensure the provision of professional services (externally where necessary) to ensure students have access to appropriate support. This may include counselling, learning and disability support for example, ensure students are effectively signposted to external agencies when appropriate.
- Assessing and making Safeguarding referrals and providing appropriate support and assistance
- Providing an emergency service for students in immediate distress.
- Delivery of Welfare related induction information including regular workshops.

(Scroll to the bottom of this advert to read the full Job-Description)**About You**:
This role would be a great fit if you’ve a proven ability to be a credible source of guidance and support on a range of issues that may evoke significant concern /involve risk and duty of care (mental health issues, urgent incidents, fitness to study, finance, personal issues, etc.)**We’d love you to be able to tick the following boxes, too (although not all are essential)**:

- A proven track record of developing and/or implementing inclusive policy and practice in an organisational context
- Experience in working in Higher Education
- Experience of developing and embedding good practice into service delivery
- Excellent communication skills
- Well organised and methodical
- The ability to work on own initiative
- The desire to progress both personally and within the team
- Up to date knowledge and experience of inclusion, disability and diversity legislation
- You don't necessarily need a Higher or Further Education background, but you'll certainly need the experience of, and ability to, be supportive, empathetic and compassionate.

LI-Hybrid- #LI-CC2- #LifeAtQA**What We'll Do For You**:
**Still not convinced...? Then how about this ?**

Being a learning partner, we get how important your learning and development is and of course we want you to be the best. We’ll give you the very best development to do your job.**Our perks**:
You’ll work hard and do great things for us, so we’ll make sure your efforts and achievements are well-rewarded with an attractive package and benefits include:
- Highly Competitive salary
- 27 days holiday plus ability to purchase 5 more days
- Your own external supervision to make sure that you’re supported and ok
- 3 days a year fully paid training,
- 2 days a year paid charity volunteering
- Medicash (healthcare moneyback scheme)
- £500 referral scheme
- A superb Gymflex scheme
- Our own BenefitsHub to receive loads of discounts

Plus, you'll be part of a very collaborative, supportive and trusted team. We don't micro-manage, as we trust you to use the skills you already have, couple with the excellent training that we provide.**Want to know about QA Higher Education?**

We’re the UK's leading provider of tech and digital skills, including funded workplace learning programmes, university programmes, and apprenticeships. As part of the QA Group, we believe that everything starts with our students. Transforming their careers and their lives is what motivates and inspires us.**(Yep, we’re bragging)**

From courses in Business to Cyber Security and more, we work closely with our partner universities to provide excellent teaching. We’re proud that all our programmes are taught by industry experts and range from foundation programmes right the way through to postgraduate degrees.**Equal Opportunities**:
You’ll instantly be welcomed into our team and here, we celebrate our diversity. We’ve won numerous awards demonstrating our commitment to our inclusive culture. Everyone feels part of QA with our welcoming networks in place from day one, and you’ll have a work buddy to call on anytime from the get-go.Vacancy location

**Location**:

- London, London, London**Job Description**:
**Attachment****:

- 00. 5821 JD.docx (38 Kb)General information

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