Guest Communications Agent
6 months ago
The BoTree Luxury Hotel is the hottest new opening in London, delivering conscious luxury experiences to our discerning guests. We're currently seeking a **Guest Communication Agent** to join our team.
**Salary**: up to £26,000 per annum
Our **Guest Communication Agent** will:
- Efficiently handle all phone calls, both internal and external.
- Manage reservations and maintaining accurate records, ensuring guest preferences are updated.
- Coordinating seamlessly with various departments.
- Going above and beyond in managing guest feedback to exceed expectations.
What We're Looking For in our **Guest Communication Agent**:
- Previous relevant experience in a luxury hotel.
- Effective communication skills with colleagues and guests.
- Proficiency in both face-to-face and telephone communication.
- Strong written and spoken English.
- Alignment with our core values: Truth, Love, and Compassion.
As a **Guest Communication Agent** at The BoTree, you'll enjoy a range of fantastic benefits:
- Discounts on hotel rooms through Preferred Hotels.
- Cycle to work scheme.
- Access to the gym at our sister property, Middle Eight.
- Dedicated employee assistance program through Health Assured.
- Wagestream financial well-being.
- Complimentary overnight stay to celebrate your work anniversary.
- Birthday bonanza holiday: an extra day off on your birthday.
- Recommend a friend bonus of up to £750.
- Two paid volunteering days with our local community charity partnerships.
- 28 days holiday per year, including public and bank holidays, increasing to 33 days.
- Meals provided while on duty.
- Workplace pension scheme.
At The BoTree, Truth, Love, and Compassion guide our decisions and create an environment where our colleagues, guests, communities, and the planet can flourish. Join us in redefining luxury and delivering exceptional experiences to our guests
INDHEADOFFICE
-
Guest Service Agent
6 months ago
London, United Kingdom Guest Experience Full time**_Be our star, join us and create your own successful story _** We are currently looking for **Guest Service Agent** to join our team in **Meliá** **White House** **_ Our Benefits Package Includes:_** - **Competitive Salary**: - **Holidays**: 28 days’ holiday including 8 public holidays - **Contributory pension scheme and Life Assurance**: -...
-
Guest Service Agent
6 months ago
London, United Kingdom Guest Experience Full time**“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...
-
Switchboard / Guest Service Line Agent
6 months ago
London, United Kingdom Guest Experience Full time**“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...
-
Switchboard / Guest Service Line Agent
6 months ago
London, United Kingdom Guest Experience Full time**“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...
-
Switchboard / Guest Service Line Agent
6 months ago
London, United Kingdom Guest Experience Full time**“The world is yours with Meliá”** It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? **About Meliá White House Hotel NW1 3UP** Meliá White House is a modern and elegantly...
-
Guest Communication Agent
6 months ago
London, United Kingdom Middle Eight - Front Office Full timeWelcome to Middle Eight: changing the notion of the traditional: innovative and inviting; luxurious and elegant; relaxing and inspirational. Our team are: Passionate and aspirational. Engaging and dedicated. Brave and real. They are pioneers, nurturing and engaging. They are the conductors and performers, establishing the beat of Middle Eight through small...
-
Guest Service Agent
6 months ago
London, United Kingdom Guest Experience Full time**“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...
-
Guest Service Agent
6 months ago
London, United Kingdom Guest Experience Full time**“The world is yours with Meliá”** #LI-IV1 Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of...
-
Guest Experience Agent
6 months ago
London, United Kingdom APEX Resourcing Full timeGuest Experience Agent required for a beautiful brand-new 5-star Luxury Hotel based in the heart of London’s vibrant West End, Central London W1B, salary £20,500 to £25,500 base plus service charge and an excellent benefits package. As the Guest Experience Agent, your primary responsibility will be to warmly welcome guests to the Hotel, providing them...
-
Guest Experience Agent
6 months ago
London, United Kingdom Guest Experience Full time**“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About ME London Hotel, WC2R 1HA** ME by Meliá is...
-
Guest Services Agent
5 months ago
London, United Kingdom Hotel 41 (London, Victoria) Full timeThe Front Office department is looking for a passionate **Guest Services Agent** to provide guests with outstanding service in this stunning hotel. This position has excellent progression opportunities and would be suited to someone with an enthusiastic personality and someone who is proud to work in a luxury environment. Shift patterns will be on a "4 Days...
-
Guest Services Agent
6 months ago
London, United Kingdom Hotel 41 (London, Victoria) Full timeThe Front Office department is looking for a passionate **Guest Services Agent** to provide guests with outstanding service in this stunning hotel. This position has excellent progression opportunities and would be suited to someone with an enthusiastic personality and someone who is proud to work in a luxury environment. **Shift times **are 7.00 - 15.30pm...
-
Guest Service Agent
6 months ago
London, United Kingdom The Standard Hotel Full time**Guest Service Agent**: **Guest Service Agent**: **Guest Service Agent - £13.77 per hour / £28,861 per year - Full Time Work (Average of 40 hours a week)** The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements...
-
Guest Services Agent
6 months ago
London, United Kingdom Red Carnation Hotels Full timeGuest Services Agent***luxury hotel in London*** Incredible benefits The Front Office department is looking for a passionate Guest Services Agent to provide guests with outstanding service in this stunning hotel. Working pattern: 5 days on 2 days off/ 40 hours per week. We are looking for someone with previous hotel Guest Services Agent...
-
Guest Relations Agent
6 months ago
London, United Kingdom The Athenaeum Full timeAbout Us: At The Athenaeum, we take pride in our commitment to being **creative, ambitious, respectful, and ethical** in everything that we do. Our mission is to provide an exceptional experience for our guests that reflects these values, and we are seeking a **Guest Relations Agent** who shares our passion for delivering 5-star service and working...
-
Guest Services Agent
6 months ago
London, United Kingdom The Rubens at the Palace (London, Victoria) Full timeThe Front Office department is looking for a passionate **Guest Services Agent** to provide our VIP guests with outstanding service in this stunning hotel. This position would be suited to someone with an enthusiastic personality and proud to work in a luxury environment with great attention to detail and multitasking skills. **Position**:Full time / 5...
-
Guest Services Agent
3 months ago
London, United Kingdom The Hari Full timeWelcome the Family, welcome to The Hari!A beacon of modern luxury and impeccable service. A destination for locals to love and guests to discover. At The Hari our legacy in hospitality is fused with a relaxed sense of elegance and an eccentric touch of wit. The outcome is a rich tapestry of design and comfort reflecting the cultural diversity and nuanced...
-
Guest Services Agent
1 week ago
London, United Kingdom Royal Lancaster London Full timeJoin the team that Always Cares!Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Receptionist (Guest Service Agent) at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from...
-
Guest Experience Agent
6 months ago
London, United Kingdom Mama Shelter London Full time**Guest Experience Agent** Are you ready for an unforgettable adventure? We are looking for fun, energetic and bold talent to step into the spotlight for **Guest** **Experience Agent** position at Mama Shelter London Shoreditch. We are casting for talents who are master of fun and excitement at our hotel! You will be confident in delivering exceptional...
-
Guest Services Agent
3 months ago
South West London, United Kingdom The Hari Full timeWelcome the Family, welcome to The Hari!All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.A beacon of modern luxury and impeccable service. A destination for locals to love and guests to discover. At The Hari our legacy in hospitality is fused with a relaxed sense of elegance...