Receptionist

_**About us**:_

Discover our stunning four-star destination in the heart of the beautiful Cheshire countryside - the perfect venue for an indulgent break, a spectacular event, or a stylish wedding, with minimum effort required and maximum luxury delivered. Three spectacular golf courses, including a Championship course, a high-quality sporting option to the mix and with our resident pros on hand to share golfing tips, there’s room on the green for golfers of all levels.

Join our growing team at Macdonald Portal Hotel Golf and Spa. You’ll work in a fabulous four-star hotel environment in the beautiful Cheshire countryside with a team focused on business and personal growth.
- **About a role**:_
- BE PART OF OUR SMALL WORK FAMILY **_

Join our growing team at **Macdonald Portal Hotel Golf and Spa**. The receptionist will work in a fabulous four-star hotel environment in the beautiful Cheshire countryside with a team focused on business and personal growth.
- **Outline Job Description**:_

Our **receptionists** play a vital role in the day-to-day running of our resort, being the first and last impression a guest has of the Company.
- Greet all guests and assist them with check-in and check-out.
- Maintain a positive attitude and friendly demeanour.
- Respond to all guest questions and requests.
- Answer and forward phone calls.
- Manage guest bookings and reservations.
- Keep a tidy and orderly workspace.
- Assist with administrative tasks as needed.
- Liaison with inter-departments in making sure high standard of customer care.
- Hardworking and keen to learn new skills
- Ideally, have used OPERA or Fourth Hospitality but not essential

The receptionist position will include shifts working Saturday and Sunday. Additional hours may be required to support the hotel during our busier periods, including bank holidays.

**Hours & Requirements**

Full-time salaried

8-hour shifts, including some Saturdays and Sundays.

Additional hours may be required to support the business at busy times, i.e. Bank Holidays

**Salary**

Earn up to £10.50 per hour

**Benefits**
- Uniform provided
- Substantial discount on rooms across the Macdonald Hotels & Resorts group
- Complimentary leisure club membership worth £745
- 25% discount on food and drink within our hotels and resorts
- 25% discount on all spa treatments
- Access to the Employee Assistance Programme through Hospitality in Action
- Access to Wagestream, a user-friendly app which offers a real-time view of accrued pay and access to earned wages, as well as a savings function and independent financial tips.

**Job Types**: Part-time, Permanent

Pay: £11.44 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Gym membership
- Health & wellbeing programme
- Referral programme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Work Location: In person

Reference ID: Receptionist