Property Administrator
7 months ago
Property Administrator
London
£13-£16p/h
temp-to-perm
A fantastic opportunity has arisen for an experienced Property Administrator to join my client, a Professional Services Company on this temp-to-perm contract. This is a fast-paced role where you will be responsible for providing excellent customer service to the residents and tenants as well as admin support to the office of a growing company.
**What you’ll do**:
- Co-ordinate and administrate an electrical contract within part of a team
- Make outbound calls to residents on a daily basis to accumulate bookings
- Receive inbound calls from residents on a daily basis to make bookings
- Ensure timely resolution of customer issues and inquiries that arise from appointments
- Develop and maintain helpdesk procedures and documentation
- Update the spreadsheet with booking times, dates and any other notes
- Diary management for the electricians on-site
- Be proactive in making bookings and keeping dairies filled for engineers
- Coding up any works created from the bookings on a web-based system, iWorld
- General Administration duties in the office
**Who you are**:
- Proficient in Excel and Outlook
- Experienced in a helpdesk, telephone bookings and diary appointments
- Excellent at problem-solving and decision-making
- Exceptional customer service skills with a focus on resolving issues promptly and effectively
- Strong communication skills, both written and verbal
- Proactive and use of initiative thinking
- Work well under pressure
Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.
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