People Operations Lead

6 months ago

London, United Kingdom Hometree Full time

**Salary**:£55,000 - £65,000 pa depending on experience
**Role type**:Permanent, full time
**Location**:Hybrid, with a minimum 2 days per week in our London office
**Reporting to**: Director of People & Culture

**About Hometree**

Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption.

We operate across three dynamic divisions:
**Financial Services**: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades.

**Energy Services**: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions.

**Home Services**:Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home.

At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs.

**Key Achievements**

**£85m+ Capital Raised** We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs.

**5 Acquisitions** - We've expanded our operations by acquiring five key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations (Geowarmth and The Little Green Energy Company).

**100k Homes Covered**:

- We cover over one hundred thousand homes across the UK.

**250+ Employees** - We have over 250 passionate employees transforming the industry across the Group, one home at a time

**The Role**

The People Operations Lead will play a crucial role in designing and implementing scalable People processes to support our growth and the integration of newly acquired businesses. With a strong emphasis on employee experience, you will enhance our employee value proposition by adopting a product mindset, viewing employees as the end users of our People services. Collaborating with the People team and broader business, you will deliver exceptional support, ensuring a seamless journey that sets our staff up for success across the employee lifecycle.

**Responsibilities**:

- ** People Processes Design**: Employ design thinking to create user-friendly, simplified, and efficient People processes that empower rather than encumber employees. Focus on streamlining contract issuance, organisational moves, and employee data management to foster an environment where our staff can thrive.
- **Onboarding**: Design a ‘best in class’ onboarding process that provides a memorable first experience while equipping new hires with the tools and knowledge for success.
- **M&A Intergration**: Support integration efforts from a People Operations perspective during M&A activity, focusing on employee data transfers and the homogenization of policies and processes across newly acquired businesses.
- **Salary Benchmarking**: Conduct salary benchmarking to maintain competitiveness in the market and ensure fair compensation practices.
- **People Analytics**: Design and maintain sophisticated HR dashboards and reports, providing crucial data insights to the Director of People and Culture, facilitating informed, data-driven strategies across the organisation.
- **Job Levelling**: Support the implementation of a new job levelling framework to provide clear, consistent role expectations and facilitate career progression across the business.
- **Total Reward**: Develop and manage a comprehensive total reward strategy that includes competitive compensation, benefits, and recognition, all aligned with our company culture to attract and retain top talent.
- **Policy Development**: Review and design HR policies to ensure they are current, compliant, and support our strategic goals.
- **HR Compliance**: Stay abreast of changes in employment law and ensure all HR practices are compliant.
- **HR Technology**: Manage and optimise our HR tech stack and support the rollout of a new HRIS system.

**What we’re looking for**:

- **HR/People Ops Expertise**: At least 6 years of experience in HR/People Operations, with a minimum of 2 years in a focused People Ops role.
- **Scale-Up Experience**: Yo

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