Technical Support
2 weeks ago
**NEW ROLE**
**Are you Tech savvy and able to problem solve looking to join a friendly and welcoming team?**
**Technical support**
**Perm role**
**Monday - Friday**
**£25,000- £30,000**
**KEY RESPONSIBILITIES**
- Monitor performance and maintain system according to requirements
- Troubleshoot issues and outage
- Provide a high level of cross-checking and validation of information
- Investigate consumable complaints, escalating to the National Customer Services Manager where required
- Accurately log consumable orders on internal system
- Liaise with suppliers where required
- Conduct system administrator tasks as required to create new users, user group maintenance, creating and altering new screens and fields, investigate event logs warnings and issues, security permissions
- Internal and external technical communication on bugs, fixes, and other issues and communicate the resolutions to all users.
- Pro-actively define improvements and changes required to make the system more efficient, improve usability and enhance wherever possible
- Develop and maintain metrics, reporting, documentation.
**Call Charlotte on 0121 354 2749**
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
To speak to a recruitment expert please contact Charl Ryan
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