Technical Support

2 weeks ago


Birmingham, United Kingdom Adecco UK Full time

**NEW ROLE**

**Are you Tech savvy and able to problem solve looking to join a friendly and welcoming team?**

**Technical support**

**Perm role**

**Monday - Friday**

**£25,000- £30,000**

**KEY RESPONSIBILITIES**
- Monitor performance and maintain system according to requirements
- Troubleshoot issues and outage
- Provide a high level of cross-checking and validation of information
- Investigate consumable complaints, escalating to the National Customer Services Manager where required
- Accurately log consumable orders on internal system
- Liaise with suppliers where required
- Conduct system administrator tasks as required to create new users, user group maintenance, creating and altering new screens and fields, investigate event logs warnings and issues, security permissions
- Internal and external technical communication on bugs, fixes, and other issues and communicate the resolutions to all users.
- Pro-actively define improvements and changes required to make the system more efficient, improve usability and enhance wherever possible
- Develop and maintain metrics, reporting, documentation.

**Call Charlotte on 0121 354 2749**
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Charl Ryan



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