Operational Support Officer

1 month ago


Peterborough, United Kingdom Sodexo Full time

Job Introduction
**Package Description**
Salary is £22,963.93 and increases after 12 months to £24,141.56. 40 hour shift pattern working week, including evenings, weekends and bank holidays.

**Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer**:
**- Flexible and dynamic work environment**
**- Competitive compensation**
**- Access to ongoing training and development programs**
**- Countless opportunities to grow within the company**
**- Full training and full protective uniform supplied**

**Recruitment process**:

- Interviews: W/C **12**/6/2023.**:

- Start Date of course**:18/09/2023 **(You will be required to complete a mandatory 10 week training course. No annual leave can be taken during this period.) The training will be Monday to Friday.

**Post holders will be susceptible to HMPPS security vetting checks to Enhanced Level 2 prior to being employed.**

**Job Introduction**
HMP Peterborough are recruiting for Operational Support Officer (OSO).Sodexo Justice aims to change lives for the better by reducing reoffending and improving the quality of life for those under our supervision and in our care. We deliver safe, effective and innovative custodial and community rehabilitation services that challenge offending behaviour, protect the public and offer individuals the opportunity to change their lives for the better. We deliver the total operation of five prisons within the UK and own six Community Rehabilitation Companies in partnership with crime reduction charity Nacro.HMP/YOI Peterborough is the country’s only purpose-built prison for both male and female prisoners (kept separate at all times), including a 12-place mother and baby unit. We are committed to offering education and development programmes to provide residents with the skills required to enter employment on release, so reducing the chances of further offending. Providing creative outlets, such as workshop activities, helps to equip those in custody for when they are released. We use ‘Restorative Approaches’ to bring people in conflict into dialogue. Using a skilled and structured process, those who have been harmed have an opportunity to be heard and those that have caused the harm are held to account for what they have done. We have strong links with the community outside through a variety of partnerships, including our outreach activity Outside Links’ offering support and advice to both residents and their families.

**Main Responsibilities**
- Be a first point of contact to the general public and official visitors.
- Model appropriate corporate behavioural standards including representing the establishment and the unit/department in a professional and constructive fashion.
- Provide an efficient and effective support service to operational staff in designated locations within the prison, including Gatehouse, Control Room, Visits, Security, Stores and Residential control areas.
- Operate and monitor security and supervision systems within the prison.
- Operate and input data into Sodexo systems.
- Report any problems or concerns, potential breaches of security or Health and Safety hazards to the Duty Manager immediately.
- Ensure a thorough handover to incoming staff, making them fully aware of recent and forthcoming events.

***What you bring:

- Reliability and be quick to notice things
- Experience not required but strong morals is a must
- Desire to treat people fairly and with respect
- Able to move forward and start fresh after a challenging situation (includes full training prior to starting)
- About Sodexo_At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.


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