Operational Support Assistant

2 weeks ago


Peterborough, United Kingdom Hales Group Limited Full time
Operational Support Assistant – Homecare Mobilisation Team£26,000 per annum, OTE £30kFull timePermanentLocation: UK based (Central Midlands, Yorkshire and North) Applications considered in areas from Peterborough to Leeds. We are currently seeking a motivated and experienced Operational Support Assistant to join our team to work across the UK. As an Operational Support Assistant will play a crucial role in assisting the mobilisation team with coordinating new care projects and maintaining quality assurance across our operations as new contracts are implemented.Key Responsibilities:
  • Assist with the mobilisation of new care projects, ensuring all necessary resources are in place for a successful launch.
  • Coordinate the setup of new care services, ensuring all client needs are assessed and recorded effectively on our digital care management systems .
  • Manage the integration of new clients and caregivers into our rostering system, creating initial rosters in the most efficient way, providing training and support to new branch staff as needed.
  • Act as the primary point of contact for new clients and their families, providing support and information, during the transition phase.
  • Implement and oversee quality control systems in new and existing packages to ensure compliance with health and safety standards.
  • Conduct reviews, audits and routine checks to monitor the quality of care and adherence to protocols in line with the transitional plan
  • Support the resource with recruitment, training, and placement of staff to ensure that care visits are delivered as scheduled and in line with service user preferences.
  • Develop and maintain schedules for staff and services to ensure optimal coverage and quality of care.
  • Coordinate with other departments (e.g., IT, HR, Finance) to ensure support systems are integrated and functional during the mobilisation phase.
  • Manage digital care records and documentation related to the service in line with company policies
  • Support the onboarding of new branch staff to assist with an effective handover to the permanent local team
  • Between mobilisations work with the quality team to support the organisations ongoing quality improvement programme by supporting branches, carrying out audits and mentoring teams as appropriate
Requirements:
  • Availability to work away from home for the mobilisation period (an estimated period of 8-10 weeks at a time)(accommodation provided).
  • Proven experience in the care industry, particularly in roles related to care coordination or quality assurance.
  • Strong understanding of healthcare regulations and standards.
  • Ability to handle multiple projects efficiently and adapt to new challenges.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office and digital care management systems.
Application Deadline: 29th May 2024. For more information on this vacancy, please contact Megan Reeve on or

  • Peterborough, United Kingdom Reed Business Support Full time

    Operations and Purchasing Assistant You be reporting and assisting the Operations Manager, carrying out administrative tasks relating to logistics and purchasing. This is a busy and interesting role working for a family business that has that family feel! You will be joining a friendly team who all get stuck in together to get the job done so a strong work...


  • Peterborough, Cambridgeshire, United Kingdom Hales Group Full time €26,000

    Operational Support Assistant Homecare Mobilisation Team GBP26,000 per annum, OTE GBP30k Full time Permanent Location: UK based (Central Midlands, Yorkshire and North) Applications considered in areas from Peterborough to Leeds. We are currently seeking a motivated and experienced Operational Support Assistant to join our team to work across the UK....


  • Peterborough, United Kingdom Adecco Full time

    Job Title: Operations & Support Technician 📍 Location: Peterborough 💰 Remuneration: £11.75 per hour 📅 Contract Details: Temp to Perm 🌟 Responsibilities: Picking, packing, and unloading containers 📦 Stock replenishment and rotation 📈 Assisting in stock takes 📊 Loading carriers for despatch 🚚 General housekeeping duties and...


  • Peterborough, United Kingdom Brave Agency Full time

    We are currently seeking an Operations Assistant reporting directly to the Operations Director and with full visibility across the agency, you will be the backbone for the management team. Aiding in the maintaining of operational efficiency across the business. You will also enjoy assisting others and working hard behind the scenes to make things happen....

  • IT Support Assistant

    2 weeks ago


    Peterborough, United Kingdom Greenwoods Full time

    We are currently looking to recruit an IT Support Assistant due to the continued growth across the firm. This role is full time based in our Peterborough office. This role is a new addition for our IT Team. You will be the frontline for our IT service desk - providing prompt assistance with queries, requests, or issues relating to line-of-business...

  • IT Support Assistant

    2 weeks ago


    Peterborough, United Kingdom GREENWOODS Full time

    We are currently looking to recruit an IT Support Assistant due to the continued growth across the firm. This role is full time based in our Peterborough office. This role is a new addition for our IT Team. You will be the frontline for our IT service desk - providing prompt assistance with queries, requests, or issues relating to line-of-business...

  • IT Support Assistant

    2 weeks ago


    Peterborough, United Kingdom Greenwoods Full time

    We are currently looking to recruit an IT Support Assistant due to the continued growth across the firm. This role is full time based in our Peterborough office. This role is a new addition for our IT Team. You will be the frontline for our IT service desk - providing prompt assistance with queries, requests, or issues relating to line-of-business...


  • Peterborough, United Kingdom Adecco Full time

    Job Title: Operations & Support Technician Location: Peterborough Remuneration: £11.75 per hour Contract Details: Temp to Perm Responsibilities:Picking, packing, and unloading containers Stock replenishment and rotation Assisting in stock takes Loading carriers for despatch

  • Assistant Headteacher

    1 month ago


    Peterborough, United Kingdom LT Support Full time

    **One of our exceptional SEN client schools in Peterborough has a fulltime opportunity available for an Assistant Headteacher to join their team on a temp to perm basis. This is also an exciting opportunity for an experienced leadteacher wanting to take the next step up in their career. If successful at interview stage you will be responsible for**: -...

  • Support Worker

    1 day ago


    Peterborough, United Kingdom Carers Arm Support Ltd Full time

    **CPI Certificate Required for this role.** As a Support Worker you could be working within a variety of different services such as rehabilitation units, day centers, mental health hospitals and supported living accommodation as well as many other services like this. Support Workers assist and encourage vulnerable adults and children with long-term mental...


  • Peterborough, United Kingdom Adecco Full time

    Job Title: Operations & Support TechnicianLocation: PeterboroughRemuneration: £11.75 per hourContract Details: Temp to PermResponsibilities: Picking, packing, and unloading containersStock replenishment and rotationAssisting in stock takesLoading carriers for despatchGeneral housekeeping duties and installationsAssisting the Quality Control team with rework...

  • Operations Assistant

    1 month ago


    Peterborough, United Kingdom The One Group Full time

    I have a new position available on a temporary to permanent basis for an experienced administrator/customer service individual. This is an exciting role working for a growing business. You will be responsible for: Ensuring company vehicles are roadworthy and fully maintained Liaising with engineers to ensure van material stocks levels are sufficient and...

  • Production Planner

    2 weeks ago


    Peterborough, United Kingdom JRL Group Ltd Full time

    Contract: Permanent Salary: Competitive Role: Production Planner/Operational support Hours: 08:00am 17:00pm, Monday tp Friday. Location: Office/Factory Based in Peterborough. Job description Liaise with clients to determine accurate construction programmes Consult with in house design/technical team to determine final drawing/pre...

  • Operations Assistant

    4 weeks ago


    Peterborough, United Kingdom The Talent Crowd Full time

    Operations Assistant **Role**: - Full Reception duties reviewing, preparing, and booking meeting rooms. Accepting, and signing for incoming deliveries - Arranging catering, meeting, and greeting visitors, directing them to the meeting room and providing refreshments - Copying ID documents, keeping all firms attendance and staff records updated for fire...


  • Peterborough, United Kingdom Echo Web Solutions Full time

    An exciting opportunity for a full-time Operations Assistant has become available at Echo. We are searching for an organized self-starter to be our new team member. Now is the perfect time to join Echo and contribute to the success of our rapidly growing business! You would work full time, Monday to Friday, at our office in Lynch Wood, Peterborough and join...

  • Operations Assistant

    4 weeks ago


    Peterborough, United Kingdom ZIP Management Inc Limited Full time

    This Vacancy is for Operations Assistant at Ortongate Shopping Centre and will include helping with the day to day running of the shopping centre including: - Assisting the Centre & Deputy Managers in overseeing contractors. - Dealing with health & safety issues. - Monitoring & responding to fire alarms. - Responding to any emergencies. - Will help with...


  • Peterborough, United Kingdom LNER Full time

    **Why LNER?** We go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we're looking for the people who can deliver this, every day. Since we took over on the East Coast mainline, we've been changing the face of rail travel. Our new Azuma train has brought faster journey times,...

  • Personal Assistant

    6 days ago


    Peterborough, United Kingdom IP Support Full time

    We are currently working with a professional services client who has offices throughout the UK and are now looking to recruit an experienced PA to join their Peterborough office for a 6 month contract. The role is supporting senior figures within this professional services organisation Duties will include; diary management to include arranging meetings and...

  • IT Support Assistant

    2 weeks ago


    Peterborough, Cambridgeshire, United Kingdom Greenwoods Full time

    We are currently looking to recruit an IT Support Assistant due to the continued growth across the firm. This role is full time based in our Peterborough office. This role is a new addition for our IT Team. You will be the frontline for our IT service desk - providing prompt assistance with queries, requests, or issues relating to line-of-business...


  • Peterborough, Cambridgeshire, United Kingdom Brave Agency Full time

    We are currently seeking an Operations Assistant reporting directly to the Operations Director and with full visibility across the agency, you will be the backbone for the management team. Aiding in the maintaining of operational efficiency across the business. Your role will involve working with a team that creates a growing portfolio of work for its...