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Leadership & Learning Coordinator
4 months ago
**The opportunity**:
An exciting opportunity has arisen for an individual with strong administration skills to work in this supportive team.
The Leadership & Learning Coordinator will provide support in the delivery of the Firm's End-to-End Leadership & Learning processes; assist with the implementation of harmonized Leadership & Learning processes to achieve efficiency, quality, and enhanced learner, facilitator, and program owner experience.
**Working at Baker McKenzie**:
Baker McKenzie is the world’s leading law firm with offices all over the world. Our Belfast Centre is home to over 400 teammates in both legal and professional services such as finance, IT, marketing and business support.
We offer one of the best workplace benefits packages in the business with comprehensive private health cover, income protection, life assurance and a full employee assistance plan. These and a host of other benefits make us one of the most desirable companies to work for in Belfast.
We are committed to promoting inclusion, diversity and equity for all and are confident we can provide a career as individual and as exceptional as you.
**About the role**:
- Support the delivery of leadership & learning programs through learning management system administration, learning implementation support, and learning hours tracking, among others
- Provide end-to-end support for courses by coordinating training venue, facilitators, technology platforms, training materials, budget, surveys, attendance, and post-program activities
- Set up courses on learning management system, coordinate preparation of course promotion materials, and enrol participants to a course
- Upload or update learning materials on learning management system
- Upload or update learning records and generate reports
- Address general inquiries and troubleshoot access-related concerns to learning technology platforms
- Partner with the Leadership & Learning Specialists and In-Market People Partners to deliver a more integrated and seamless approach to Leadership & Learning service delivery
- Collaborate with People Systems to maintain data integrity and ensure accuracy of recruitment-related data
- Perform other functions as may be assigned by immediate manager from time to time
**Experience Required**:
**Essential Criteria**:
About you. To be successful in this role you will need:
**Skills and Experience**:
- Some coordination administration experience in fast paced environment with tight deadlines.
- Very good knowledge of MS Office, in particular Excel and agile in learning and adapting to new processes and or technology
- Strong client service orientation
- Strong delivery focus
- Good verbal and written English communication skills
- Strong attention to detail
- Results or solutions oriented
- Excellent interpersonal skills with the confidence to interact across all levels of the Firm
- Highly collaborative, effectively working with others to achieve team success
- Good problem solving skills and judgment about when to refer issues or problems to others
- Very good organization skills
