Senior Repairs Officer

1 month ago


Mansfield, United Kingdom JE Wright Full time

**Who we are**:
We are Challenge House, a family-owned firm who provides good quality, affordable homes, and excellent landlord services for local people in and around the Mansfield area. Unlike other lettings and property agents - we know our properties inside and out, because we have a personal interest in all the properties and land we let, we ensure that they are well-cared for, maintained and fully functional and suitable for your needs.

**The role**:
We have an exciting opportunity for an experienced property manager with strong administration skills to manage our busy and dynamic Estates department. This is a busy and challenging, but rewarding role.

You and your small team will be responsible for:

- Reacting to all incoming repair reports from tenants.
- Liaising with and instructing contractors on works, to include estimate requests and reports etc.
- Utilising our systems and property management database to maintain accurate and comprehensive maintenance records, and to issue works
- Instructing routine maintenance works and overseeing associated projects
- Administering our gas, electric, CO and EPC obligations ensuring the properties are legally compliant
- Processing invoices and quality control of works completed within 28 days.

As head of the department, you will motivate and drive your team to achieve the best possible outcomes for our customers and provide high levels of customer service at all times.

**Who are we looking for**:
We are looking for someone who is:

- driven and motivated to achieve results and outcomes
- aspires others to achieve
- has experience of property renovation or repair
- understands trades and buildings
- has excellent administration skills
- well-organised
- can make decisions and solve problems

Most of all, we are looking for someone who connects with our Company values:

- We know our stuff
- We make it happen
- We care

**What we can offer you**:

- An annual salary ranging from £24,000.00 to £28,000.00 +OTE (dependent on experience)
- Excellent career progression opportunities
- Long service salary increments
- Annual leave which increases with service, including an extra day off for your birthday
- Wealth of knowledge within the company
- Access to top industry standard training
- Internal mentoring programme
- Transparent commissions structure

**Full-time hours of work: Monday to Friday 9am - 5.30pm, with one day per week 10am - 6.30pm. Alternate Saturdays 9am-1pm**

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£28,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- On-site parking

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

Licence/Certification:

- Driving Licence (preferred)

Work Location: One location

Reference ID: Repairs



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