Resource Delivery Executive

5 months ago

Heathrow, United Kingdom British Airways Full time

A career without limits
- Download Job Description

As the nation’s flag carrier, we take phenomenal pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re encouraged to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

**The role**:
**Resource Delivery Executive**

Now is an exciting time to join the Resource Delivery team within Operations Planning. You will be accountable for delivering the right level of resource for operationally critical teams across our Cabin Crew, Flight Crew and Heathrow business areas.

**What you’ll do**:

- Working as part of a wider team, you'll take a set of resource requirements for your area and review skills, shift times, and resource supply to optimally meet those requirements, supporting the delivery of a robust flying schedule for our workforce and, ultimately, our customers.
- You'll also deal with on-the-day queries from the frontline workforce, collaborating with our Resource Allocation teams to react swiftly to any on-the-day events crafting a resourcing risk to the operation, and working together to reach the best outcome.

**What you’ll bring to British Airways**:
**Your experience**:

- If you’re able to demonstrate the key skills and proficiencies required for the role.
- You should be able to work independently and as part of a team and have a proactive approach to problem-solving.
- Excellent communication skills are essential, as you will be liaising with various departments and stakeholders across the organisation.

**What we offer**:
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

At British Airways you’ll have the chance to tackle new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

**Inclusion & Diversity**:
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people are really important to us, and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation, and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

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