Project Support Officer

7 months ago


Wallsend, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

The Project Support Officer will work in a supportive role to the Project Manager(s) and Change Manager(s) to support the implementation, development and maintenance of tasks relating to Digital Services projects. The Programme Delivery Team provides support to multiple projects where IT is an enabler to support service modernisation. The Project Support Officer will be required to build, configure test, train and support users with digital solutions. Therefore, the Project Support Officer should have a good awareness of digital solutions, concepts and trends.

The prime responsibilities will be to co-ordinate and monitor project activities and tasks. Configure, test, train and support users on Informatics solutions. Carry out impact analysis for any software version or configuration changes. Ensure the effective co-ordination of the project(s) and be responsible for assisting in the development of new working practices by facilitating workshops, documenting and refining business process, developing procedures, testing and training materials, facilitating testing and delivering training and support.

Assist the Project Manager or Change Manager in the production of highlight reports and other key project documentation. Ensure that the project team/ board are organised and informed of project progress through regular workstream reporting and communication. Establish and maintain the project(s) documentation library(s). Ensure that all core project logs are kept up to date.

**Produce and maintain core project documentation, to include**: project risk, issue, exception and lessons learnt logs in line with the PRINCE2 project management methodology. Produce and maintain project plans and other project documentation (under the direction of the Project Manager). Contribute to the successful delivery of complex project workstreams to planned timescales, defined standards and quality expectations. Ensure that all project documentation is completed to the standards set out by the Information Governance, Projects Manager and Change Manager.

Liaise with internal teams and external Suppliers to ensure that work is neither overlooked nor duplicated and to resolve issues. Monitor and evaluate the impact of service changes on working practices and patient care. The post holder will regularly participate in system testing and training. Proactively identify issues and act on feedback to understand issues, problem solve and recommend solutions.

Support with process mapping and simple change management tools and techniques to determine the right solution. Build and maintain networks across the Trust and strong relationships with stakeholders. Deputise for the Project Manager / Change Manager as and when required. Ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.



  • Wallsend, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    An exciting opportunity for a project support officer to join the programme delivery team in Digital Services. The trust has set an ambitious digital strategy over the next five years with investment in technology to support the digital transformation programme of work. This role will be aligned to the Trusts digital Patient Portal implementation...

  • Project Worker

    2 weeks ago


    Wallsend, United Kingdom The Blue Door Project Full time

    The Blue Door Project (Day Service) Project Worker As a Project Worker, the successful applicant will help plan and deliver engaging, fun and stimulating day time activities for adults with learning disabilities, alongside our professional, dedicated staff team. The successful applicant should be caring, a good team player and have a positive, inclusive...


  • Wallsend, United Kingdom Reed Business Support Full time

    REED Business Support are working on an exclusive basis with one of our most high-profile clients, a bespoke Travel and Events provider who operate on a global level. The salary is negotiable depending on experience, plus bonus and benefits! The Senior Project Manager will be responsible for the management and coordination of several high-profile sporting...


  • Wallsend, North Tyneside, United Kingdom Nepacs Full time

    We require an experienced Play and Child Support Officer to lead our play services at HMP Northumberland.Your primary responsibility will be to plan and execute meaningful play activities that promote social interaction and bonding between family members.Key Responsibilities:Developing Play Programs: Create and implement play programs that cater to diverse...


  • Wallsend, United Kingdom Depaul UK Full time

    **Supported Accommodation Project description**: Depaul UK a number of supported accommodation projects in the North East, this Volunteer role will be based in Maritime Court in Wallsend. Maritime Court provides supported housing to single young people, at risk aged 16-25. The project consists of 9 self-contained flats and has on-site office which is...


  • Wallsend, North Tyneside, United Kingdom Lifeway's Group Full time

    Career Opportunities with Lifeways GroupWe are looking for a talented Support Worker to join our Prudhoe team. As a key member of our staff, you will play a vital role in enhancing the lives of our service users.Your primary responsibilities will include delivering tailored support to individuals with autism, promoting independence and empowering them to...


  • Wallsend, North Tyneside, United Kingdom Nepacs Full time

    Nepacs is a regional charity providing support for positive futures of prisoners and their families in the North East.We are seeking a skilled professional to work at HMP Northumberland as a Visits Services Play Worker. The post holder will design and deliver play activities, ensuring child support for families visiting prison.**Job Highlights:**Organize...


  • Wallsend, United Kingdom TT2 Limited Full time

    The Project Administration Apprentice will be responsible for supporting the day-to-day of project management tasks. They will interact with a diverse range of stakeholders to ensure that accurate information is obtained in a timely way. They will assist in the implementation of Business Improvement projects, playing a key role in the development,...


  • Wallsend, United Kingdom Amberstone Security Full time

    **Distribution Security Officer** ASEL Security is a dynamic and forward-thinking company who prides itself on the quality of its staff and the service they provide. The company is an approved Contractor through the SIA and is placed within the top 5% of all security providers which benchmarks our high quality within the industry and shows us as best in...


  • Wallsend, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    Northumbria Healthcare NHS FT provides health and social care services in Primary care, Acute hospitals, Community hospitals and services and adult Social care (PACS) through the 10000 employed staff. Northumbria Healthcare’s Digital Services team provide all of the technology and technical development to assist in the current electronic systems and the...


  • Wallsend, United Kingdom NRG Full time

    **£21,373 plus bonus.** **37.5 per week, Monday to Friday, flexible working policy around core hours of 08:30-17:30** Are you looking for a new and exciting Contact Centre opportunity? We’re looking for dedicated Customer Service Officers to join our client at Northumbria Manufacturing Hub based in North Tyneside. You will handle all incoming queries...


  • Wallsend, North Tyneside, United Kingdom Northumbria Police Full time

    **About Us**We are Northumbria Police, committed to serving our community with pride and dedication. As a volunteer police officer, you will play a vital role in supporting us in this mission.As a Special Constable, you will have the opportunity to make a real difference in the lives of our citizens. You will be part of a team that is passionate about...


  • Wallsend, United Kingdom Hireonline Full time

    **Reception / Administration Support** - Holidays - 25 days plus bank holidays. 3 days will need to be kept for over Christmas. - Birthday day off where possible. - Free parking onsite. - Enrolled onto an inhouse scheme which provides discounts. Our Wallsend-based client is currently seeking a full time, permanent Building Host to join their business. This...


  • Wallsend, United Kingdom Newcastle Building Society Full time

    **About the Role** You will be working in the Mortgage Support & Admin Department, where as a Mortgage Administrator you will be responsible for a number of different administrative tasks on mortgage accounts, from completion to redemption and beyond. You'll have the chance to learn different aspects of a mortgage account and how they work within the...


  • Wallsend, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 280677**Salary**: - £37,909 - £42,251**Job grade**: - Other- NPS Pay Band 5 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - This...

  • Operations Support

    7 months ago


    Wallsend, United Kingdom Infrastructure Labour Limited Full time

    Position: Ops Support purpose: Support the Operational Team Reporting To: Operations Manager Location :Office Based Salary: We require a reliable, self-motivated individual who can support the operational team in providing logístical support for our partnership stakeholders. The role will work closely with our operations manager to provide logístical...

  • Operations Support

    7 months ago


    Wallsend, United Kingdom Infrastructure Labour Limited Full time

    Position: Ops Support purpose: Support the Operational Team Reporting To: Operations Manager Location :Office Based Salary: We require a reliable, self-motivated individual who can support the operational team in providing logístical support for our partnership stakeholders. The role will work closely with our operations manager to provide logístical...


  • Wallsend, North Tyneside, United Kingdom Teaching Personnel Full time

    We are seeking a highly motivated and dedicated individual to fill the role of Teaching Support Specialist in our Newcastle Upon Tyne/Northumberland office. As a Teaching Support Specialist, you will play a vital role in supporting students with Special Educational Needs and Mental Health (SEMH) needs.In this role, you will provide individualised support to...


  • Wallsend, United Kingdom Milk Education Full time

    Milk Education is seeking an experienced SEND Support Assistant to join our team in a large Primary School in Newcastle. As a SEND Support Assistant, you will play a vital role in supporting pupils with barriers to learning and assisting the class teacher with classroom management.About the RoleYou will be working closely with teachers and other support...

  • Admin Officer

    7 days ago


    Wallsend, United Kingdom Brook Street Full time

    Brook Street are currently recruiting for a Admin Officer to work at Newcastle District Probate.Newcastle District Probate Registry | 2nd Floor | Kings Court | Earl Grey Way | North Shields | NE29 6ARYou will be based in North Shields and will be responsible for a range of admin duties.Duties Include but are not limited to-Dealing with member of the public...