Platform Lead Gen Ai

3 months ago

London, United Kingdom HSBC Full time

-Job description

**Big Bank Funding. FinTech Thinking.**

Our technology teams in the UK work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank.

Our multi-disciplined teams include: DevOps engineers, IT architects, front and back-end developers, infrastructure specialists, cyber experts, as well as project and programme managers.

As the AI Lead in CTO within the bank, you will play a pivotal role in advancing our AI capabilities, enhancing customer experiences, and driving operational efficiency through the development and deployment of cutting-edge Generative AI solutions. You will lead a diverse team of engineers, Architects, Product Managers and Programme managers to enable, implement, and manage AI capabilities, contributing to our bank's digital transformation.

**Principal Responsibilities**:
Work with architecture to deliver the AI Technology Strategy and Vision:

- Work with the Global Business and Global functions to enable and manage AI capabilities at scale.
- Deliver a set of FinOps capabilities for AI to ensure cost transparency and optimization of investments and define, own and deliver the business case for AI within technology.

**AI use within CTO**:

- Develop use cases, Business cases and deployment plans for the use of AI within CTO.
- Ensure the implementation of operational best practice for AI and Drive continuous education across CTO and HSBC
- Stay updated on the latest advancements in Generative AI and ensure that the bank remains at the forefront of technology.
- Engage with the wider AI community both internally and external to HSBC to ensure market awareness.

**Risk, Governance, Controls and Compliance**:

- Risk: Working with 2 LOD to ensure that the Risk framework is optimized for AI.
- Controls: Ensure that IT, Data and Cyber security controls are optimized for AI.
- Ensure that AI capabilities adhere to regulatory and compliance standards within the banking industry.
- Work with and advise 3rd party management on AI Risk management.

**Leadership and Strategy Responsibilities**
- As the Platform Lead - AI ensure that all risks are managed and maintain the platform with HSBC Risk appetite.
- Ensure HSBC technologies are standardized and aligned to customer needs.
- Drive FinOps capabilities and best practice for AI with the Vendor, internal customers and embed in the platform.
- Build strong working relationships with Product Lines and business leaders to ensure teams meet expectations and contribute to achievement of business goals.
- Collaborate with CTO ExCo business leaders to develop short
- and long-term strategic plans.
- Support and facilitate innovative and experimental development work to test new ideas, within bounded cost and time frames.
- Provide leadership, vision, and direction for the CTO organization.
Requirements
- Proven experience in leading AI teams and implementing Generative AI solutions
- Ideally have experience of S166 regulation
- Excellent leadership and team management skills, with the ability to motivate and inspire teams to achieve their goals.
- Knowledge of Cloud technologies and related tools and services.
- Strong communication and interpersonal skills, with the ability to articulate technical concepts to non-technical stakeholders.
- Ability to analyze complex technical and business problems and develop effective solutions.
- Ability to work in an unstructured and changing environment and be comfortable with uncertainty.
- Strong drive to get things done and work in an environment with many moving parts but still find a way forward.
- Leading and directing executive and non-executive work groups and effecting change through people.
- Managing operational functions, directing process re-engineering and efficiency exercises.
- Strong ability to balance risks vs rewards and maximizing the cost effectiveness and profitability for the business.
- Familiarity with regulatory and compliance requirements related to cloud services, such as GDPR, CCPA, or PCI-DSS is a plus.

**Come Power a Business that Defines How to Power the World

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