See more Collapse

Support Systems Administrator

3 months ago

Bedford, United Kingdom East London NHS Foundation Trust Full time

To provide administrative support ensuring the unit is run efficient & smooth running of the unit. To assist the Support Systems manager with accurate data input and administration.
- Providing front-of-house reception duties
- Receiving and dealing with all incoming calls to the service
- Providing a comprehensive administrative service including processing all referrals, assessments and correspondence received.
- For efficient input of case management data
- For efficient input of data in line with NDTMS requirements

ELFT is committed to working in partnership with service users, their social networks and other services to provide strength-based recovery treatment. Our purpose is to reduce drug and alcohol related harm to individuals, families and communities, maximizing the quality of life and well-being of service users and enable service users to make better choices about their lives, enabling recovery.

Our clinical services rely on accurate data collection and data reporting, an analytical approach to understanding themes and trends, efficient electronic case management and efficient electronic administrative system management
Administrative1. To provide reception and switchboard duties, including answering the telephone, taking messages, transferring calls & dealing with clients who may drop in to visit the clinicians
2. To take and relay clear messages. This includes handling queries from other professionals and obtaining information to enable these to be dealt with as effectively and speedily as possible
3. To ensure all administrative systems are managed electronically where possible
4. To provide a comprehensive administrative service
5. To maintain office systems and ensure information relating to service users is accessible to relevant staff and to ensure confidentiality at all times
6. To book interpreters and translators for clients appointments and monitor confirmation of bookings and action as appropriate
7. To ensure there is an adequate supply of all office items including stationery supplies, information leaflets, available for colleagues and service users

**8. To undertake general office duties including**: photocopying, collating & binding of documents, laminating etc. as required
9. To ensure regular maintenance of non-clinical equipment within the team, ensuring that equipment is reported for repair as necessary & that the office is kept clean and tidy at all times

Electronic Case Management1. To use the electronic case management system to input data accurately and in a timely manner
2. To ensure efficient input and recording of case management data
3. To ensure that data and recording requirements are fulfilled and that information is shared and disseminated in a professional and timely manner
4. To undertake the in-putting of activity data on to the appropriate database

General

**In carrying out the above duties the post holder will**:
1. Work in accordance with the appropriate ELFT policy and procedure at all
2. Work flexibly across operational sites as required
3. Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision
4. Seek to improve personal performance, contribution, knowledge & skillParticipate in appraisal, training & supervision processes
5. Keep up-to-date with developments in services, legislation & practice relevant to the relevant client group
6. Contribute to maintaining safe systems of work & a safe environment
7. To participate in activity monitoring & basic audit as required
8. To liaise with Estates & Facilities regarding facilities used by the service
9. To report to line manager any issues that are of concern relating to health & safety of the building
10. To arrange appointments & bookings for the service
11. To communicate effectively with a wide range of people from different backgrounds, dealing sensitively & tactfully with clients & their parents/careers in person, or on the telephone
12. To deal sensitively with service users or their careers/relatives who may be distressed. To exercise judgment when dealing with inquiries & resolve patient problems by providing information & advice regarding appointments or the service as appropriate, or by passing on to the appropriate team member
13. To use information technology for a range of purposes
14. To have excellent verbal, written & communication skills
15. To induct new staff to appropriate administration systems
16. To have the ability to remain calm & sensitive in difficult & stressful situations
17. Ensure individual readiness, and participate in team readiness, for meeting all applicable CQC quality standards
18. Undertake other duties appropriate to the level of the post

We have other current jobs related to this field that you can find below

  • Support Systems Administrator

    2 months ago

    Bedford, United Kingdom East London NHS Foundation Trust Full time

    Job summary To provide administrative support ensuring the unit is run efficient & smooth running of the unit. To assist the Support Systems manager with accurate data input and administration. Main duties of the job Providing front-of-house reception duties Receiving and dealing with all incoming calls to the service Providing a...

  • Support Systems Coordinator

    4 months ago

    Bedford, United Kingdom East London NHS Foundation Trust Full time

    ELFT Specialist Addictions Services are delighted to offer this opportunity to a dedicated Support Systems Coordinator. You will be responsible & accountable for data administration. To provide administration support ensuring efficient & smooth running of the service. Manage other Support Systems and provide managerial supervision. The East London...

  • Gordon Colling House Scheme Administrator

    2 months ago

    Bedford, United Kingdom Care Support Full time

    ROLE SUMMARYAs a Care and Support admin you would be helping to maintain up to date computer and manual records and to aid all operational and office procedures. You will be assisting in all aspects of the day to day running of the office including but not limited to filing, answering the phone, recruitment and drafting reports/emails.KEY RESPONSIBILITIES:As...

  • Student Support Administrator

    2 months ago

    Bedford, United Kingdom PeoplePlus Full time

    Based on site at HMP Bedford our Student Support Administrators provide comprehensive administrative support across high-profile contracts. Within your role you will be responsible for ensuring that the administration systems and processes operate in a timely and effective manner, adhering to all quality standards. You will also be the first point of...

  • Student Support Administrator

    13 hours ago

    Bedford, United Kingdom PeoplePlus Full time

    Based on site at HMP Bedford our Student Support Administrators provide comprehensive administrative support across high-profile contracts. Within your role you will be responsible for ensuring that the administration systems and processes operate in a timely and effective manner, adhering to all quality standards. You will also be the first point of...

  • Support Worker

    3 months ago

    Bedford, United Kingdom Creative Support Full time

    We are currently looking for Residential Support Workers to join our established team in Bedford, Bedfordshire located off of Goldington Road. Our residential support workers provide care and support for 5 individuals with learning and physical disabilities, and other needs to enjoy an excellent quality of life in this residential care home. If you would...

  • Legal Support Administrator

    2 months ago

    Bedford, United Kingdom Service Express Full time

    Service Express UK has a new opening for a **Legal Support Administrator**.** The role of Legal Support Administrator will act as a liaison between internal business parties and the legal team, making sure that legal review status is communicated regularly and all contract requests are addressed in a timely manner **What you will do**: - Recording incoming...

  • Relief Support Worker

    3 months ago

    Bedford, United Kingdom Creative Support Full time

    We are currently looking for Relief Support Workers to join our staff teams across Bedfordshire to take key roles in the running of excellent services. The benefits of joining Creative Support as a Relief/Bank staff member is the flexibility to pick shifts to suit you and work in services that are local to you. You will be paid on a weekly basis. ...

  • Office Administrator

    3 months ago

    Bedford, United Kingdom IMPAKT Housing & Support Full time

    Organising meetings and supporting company events, to ensure all parties are briefed, prepared and in attendance. - Extensive electronic diary management, scheduling, organisation, and co-ordination of meetings, internally and externally, identifying and being aware of who should attend and where necessary making arrangements for their attendance. - Taking...

  • Administrator

    3 months ago

    Bedford, United Kingdom Brown & Co Full time

    Our St. Neots office is currently recruiting for an experienced Administrator. This demanding position will be supporting our Land Agent Partners and the wider Land Agency department in an Administrator capacity. You will be responsible for the delivery of all types of administration generated from the department but primarily your duties will include: -...

  • Office Administrator

    2 months ago

    Bedford, United Kingdom IMPAKT Housing & Support Full time

    Organising meetings and supporting company events, to ensure all parties are briefed, prepared and in attendance. - Extensive electronic diary management, scheduling, organisation, and co-ordination of meetings, internally and externally, identifying and being aware of who should attend and where necessary making arrangements for their attendance. - Taking...

  • Residential Support Worker

    3 months ago

    Bedford, United Kingdom Creative Support Full time

    Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently looking for Residential Support Workers to join our established team in the village of Oakley, Bedfordshire (located 4.5 miles from Bedford town centre). Our residential support workers provide care and...

  • Supported Housing Assistant

    2 months ago

    Bedford, United Kingdom IMPAKT Housing & Support Full time

    IMPAKT Housing & Support is a progressive, forward looking Housing Association, underpinned by a set of values and committed to supporting people to recover from trauma and the devastating impact of homelessness and/or domestic abuse, in a safe and aspirational environment. We are ahead of the field in our commitment to deliver services in a psychologically...

  • Home Support Administrator

    2 months ago

    Bedford, United Kingdom Greensleeves Care Full time

    We have an exciting opportunity for a full-time permanent Home Support Administrator to join our amazing Greensleeves Care Team at our care home, Sharnbrook House! Sharnbrook House is a stunning period care home, set in beautiful grounds complete with stunning landscaped gardens and its own lake which the residents can enjoy in all seasons. The home...

  • Administrator

    3 months ago

    Bedford, United Kingdom Digby Morgan Full time

    summary - _ bedford, east of england_ - _ £13.31 per hour_ - _ temporary_- specialism - secretarial & admin- reference number - PR-1231119 - job details Are you experienced within customer facing administration? Do you consider yourself to be an asset to a busy team? Are you based in or around Blunham? We have a temporary Administrator role available...

  • Sales Support Administrator

    2 months ago

    Bedford, United Kingdom 1st Choice Staff Recruitment Ltd Full time

    **Sales Support Administrator** **Bedford - Permanent** **£26,500 DOE** **Monday - Friday 9:00 - 17:00** The successful Sales Support Administrator will be responsible for supporting the Business Development Manager in bringing new customers to the business. This role will also support the Business Development Manager in the management of the current...

  • Customer Support Administrator

    2 months ago

    Bedford, United Kingdom Identifi Office Professionals Full time

    **Customer Support Administrator - Bedford - £25,000** Fantastic opportunity for an Administrator with strong communication skills to join their business support team. You will be self-motivated, enthusiastic, bright and able to work independently and on your own initiative. **Main responsibilities**: - Process Customer orders accurately and in a timely...

  • Administrator

    2 months ago

    Bedford, United Kingdom Identifi Office Professionals Full time

    **Administrator - Bedford - £22,500** The role will involve: - General support administration - Prepare proposals - Update and calculate quotations - Assist clients with enquiries - Receiving and processing orders on the system. - Checking prices and contracts are up to date. - Producing reports. - Administration of office expenses and general purchases -...

  • Administrator

    4 months ago

    Bedford, United Kingdom Northamptonshire Healthcare NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Prison Healthcare Administrator to work at Yarl’s Wood IRC. We are seeking an individual who is enthusiastic, compassionate, flexible, and creative in their approach and can work alongside medical staff and the wider multi-disciplinary team to provide high quality and effective administrative support. You will be...

  • Business Support Administrator

    2 months ago

    Bedford, United Kingdom Identifi Office Professionals Full time

    **Business Support Administrator - Bedford - up to £26,000 DOE** Fantastic opportunity for an Administrator with strong communication skills to join their business support team. You will be self-motivated, enthusiastic, bright and able to work independently and on your own initiative. **Main responsibilities**: - Process Customer orders accurately and in...