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Caravan Maintenance Administrator

1 month ago

Rhyl, United Kingdom Lyons Holiday Park Full time

**Job Details**:
Reference Number

151222

Location

Rhyl

Contract Type

Full-Time Permanent

Salary

£10.00 - £10.00 per Hour

Closing Date

6/1/2023

We are Lyons Holidays Parks, family owned for nearly 100 years We welcome over 9,000 families to North & West Wales and Cumbria each year across our nineteen holiday parks, luxury hotels and restaurants. Our guests are at the heart of everything we do, we operate within an ethical culture of respect, diversity and social responsibility.

We have an exciting opportunity for an experienced Administrator to join our team at Lyons Robin Hood Rhyl. If you want to be part of a successful team who are multi skilled, quality obsessed and have excellent customer service skills, read on

**Business**
- You will be required to act as the first point of contact within the company, dealing with park and Reception managers
- Be knowledgeable about the park, and order materials accordingly
- Upload and process customer enquiries accurately
- Maintaining a high level of record keeping and ensuring clear audit trails for all correspondences
- Frequently communicate with customers, Trades providing updates on the status of their enquiry
- Support the Maintainance supervisor in improving the focus towards a centre of excellence for all customers
- Liaise with the maintenance team to complete repairs etc.
- Complete other duties as required

**The Person**
- Strong background as an administrator in a holiday park setting preferred
- Experience of dealing with inbound holiday enquires and sales
- Good working knowledge of Excel and other Software
- Ability to work under pressure and within time constraints is essential
- Excellent communication and listening skills
- Ability to professionally respond to customers
- Ambitious individual with the desire to progress within the company
- IT literate, Microsoft 360, Excel and Sales Software

**Benefits**:

- Employee discount
- On-site parking
- Bonus scheme

We're extremely proud of our dynamic and talented team who are always expanding here at Lyons Holiday Parks. From seasonal and part-time roles to full-time positions - there's a career waiting for you

**Become part of the family**:
When you're part of our team, you're part of the family. We may be the largest holiday park operator in Wales, but we're family owned and we have been for 96 years From seasonal and part-time to full-time and flexible positions, there's something to fit your lifestyle at Lyons. We have a variety of parks across North Wales and Cumbria with positions in Food & Beverage, Holiday Home Sales, Finance, Marketing, Human Resources, Reception, HGV driving and more.

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