Administrative Officer

3 weeks ago


Perth, United Kingdom Scottish Government Full time

**Details**:
**Reference number**:

- 256799**Salary**:

- £22,182 - £24,488**Job grade**:

- Administrative Assistant- A3**Contract type**:

- Permanent**Type of role**:

- Operational Delivery**Working pattern**:

- Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Perth, Scotland, PH1 1RXAbout the job

**Job summary**:
Would you like to work for a large, operational and delivery focussed Directorate at the forefront of key SG priorities?

Are you looking a role where you can utilise your organisational skills and build effective relationships

If the answers to the above are yes, then the Rural Payments and Inspections Division may be the place for you.

Rural Payments and Services is delivered by the Scottish Government’s Rural Payments and Inspections Division (RPID), with delivery partners. RPID is the accredited paying agency in Scotland.

We have around 600 staff in 17 area offices throughout Scotland providing a range of services - some in the office covering administration and developing policy, others out in the field updating maps or conducting inspections.

Our key responsibilities are:

- payment of Common Agricultural Policy scheme grants and subsidies. This is around £650m per annum
- inspection of agricultural land and livestock to ensure compliance with regulations

The Customer Service Branch in Perth is made up of a network of 17 local Area Offices that perform a key role in the work of the Scottish Government Rural Payments and Inspections Division (SGRPID). The Area Offices are the main contact with farmers, crofters and other interested parties, being responsible for the delivery of grants, subsidies and other Government policies to the rural community. Area Office staff contribute their knowledge and experience towards the development and implementation of policy and systems for new schemes, as well as the on-going maintenance of existing schemes.

As the Perth Office Administrative Officer, you will be responsible for delivering a high quality customer service through accurate administration and inspection of subsidy claims, which result in £700 million of direct aid into the Scottish rural economy.

**Job description**:

- Dealing with telephone, written and face to face enquiries from both internal and external customers including assisting with registration and navigation of RPID's online systems.
- General administrative duties, including filing, acknowledgement and onward processing of mail, compilation of or inspection files and maintaining spreadsheet information.
- Producing Phytosanitary Certificates and Plant Passports
- Reception Duty
- Supporting Bee Inspections (National)
- Support Point of Destination Inspections(National)

**Person specification**:
1. Strong interpersonal skills, including verbal and written communication, to have confidence in dealing with a range of customers and stakeholders at all levels, to maintain and improve standards of customer service.

2. Good administration, organisational and planning skills with the ability to prioritise competing tasks and workloads.

3. A proven team player who is able to work well with others but also carry out individual tasks as required, with the minimum of supervision.

4. Good IT skills, with a good working knowledge of a variety of IT systems, including Microsoft Office Products - Word, Excel and Outlook.

**Benefits**:

- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%

Things you need to know

**Selection process details**:

- Sift and Interview dates TBC- Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete basic personnel security standard checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements**Working for the Civil Service**:

- The Civil Service Code sets out the standards of behaviour expected of civil servants.
- We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.-
- Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.**Contact point for applicants**:
Job contact:

- Name:
- Bilal Rafik
Recruitment team :


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