Waiting List Officer
6 months ago
An exciting opportunity to join our busy Elective Access Team within Cardiology has arisen, we are looking to recruit an enthusiastic and motivated individual to support the scheduling of patients requiring Cardiac procedures within the Cath Labs.
You will be working as part of a busy team and will need to have excellent communication skills with proven organisational/prioritising skills.
The applicant should have a proven clerical background and a pro-active approach to undertaking a range of varied tasks.
Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide a safe, compassionate and clinically excellent patient care, by being an outstanding employer for our people.
The Cardiology teams are a friendly and dedicated group of people, we all achieve job satisfaction and feel we are an integral part in ensuring the patients journey through the Cardiac Centre is that of the highest standard.
To provide administration support in regards to the admission of elective patients.
To be responsible for the addition of patients to the Cath Lab waiting list with the co-ordination of the low priority treatments.
To assist in the selection of patients in accordance to the Trusts Access Policy.
To deal with telephone enquiries, liaise with internal and external sources to resolve any issues, queries or complaints which may be from patients or relatives and may involve dealing with difficult situations.
Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire.
**Our Excellence Values**:
Compassion
Respect
Integrity
Courageous
Accountable
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the Shortlisting Criteria section of the document.
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