Support Secretary

4 weeks ago


Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

Undertake clinic typing as and when instructed by the team co-ordinator or relevant Medical Secretary. Ensure all typing is completed in line with the Medical Secretariat benchmarks and in the interests of patient care. Undertake other clerical duties as delegated by the team co-ordinator/Medical Secretary as and when required. Support the Medical Secretary in handling patient, GP and other general enquiries as instructed.

Ensure all patient notes and reports are organised to enable prompt return to the filing section. Assist in meeting administrative targets for the Clinical Administrative Team and the Trust as a whole. Ensure maximum data accuracy of patient data at all times. Adhere to security and data protection policies of the Trust in respect of access and use of patient data, equipment security etc.

Maintain confidentiality at all times. Use computer, office equipment and telephones to undertake the duties of the post, including the use of Medway for identification of patients, in-patients, out-patients and waiting list data and tracking in and out of letters and hospital case notes. Support patients, GPs and consultants departments etc., by handling clerical duties as allocated by the Medical Secretary/Service Manager by providing effective and efficient service in a polite, positive and courteous manner (and in the absence of the Medical Secretary). Assist or participate in the training of staff, including temporary staff.

The full person specification can be accessed under the Shortlisting Criteria section of the document.



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