Administrator - Urgent Response Team

13 hours ago


Salford, United Kingdom Northern Care Alliance NHS Group Full time

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**

**Job overview**:
**Main duties of the job**:
An exciting opportunity has arisen to become part of our Urgent Care Team which comprises Homesafe and the Home IV team Team, as an Administrator.

Joining the existing team, you will have excellent administration & communication skills as well as previous experience working within a healthcare setting; You will use those skills provide accurate, efficient and effective administration support to the clinical nursing team.

You will become part of a dynamic, interventional team which helps prevent unnecessary acute hospital attendances at A&E and subsequent non-elective admissions by keeping patients well in their own homes. In addition, the team also help prevent premature admissions in to long-term care facilities.

With your other administrator colleagues, you will provide a service to support the team on a rota basis covering the service 7 days a week during the hours of 08:00 to 22:00.

**Working for our organisation**:
Salford Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. A place with an outstanding reputation. Salford is the place which is taking bold, pioneering steps towards delivering a world class, fully integrated care system for adults. Twice rated Outstanding by the CQC, Salford Royal NHS Foundation Trust is responsible for delivering a range of community and primary care services and specialist services to Greater Manchester and beyond.

**Detailed job description and main responsibilities**:
**Person specification**:
**Qualifications/Experience**:
**Essential criteria**:

- Business Administration, RSA 2/NVQ 3 or equivalent in administration, office management or can demonstrate relevant experience

**Knowledge/Skills/Experience**:
**Essential criteria**:

- Excellent verbal and written communication skills
- Excellent keyboard skills
- Ability to deal with sensitive issues.
- Ability to problem solve, plan and prioritise workload
- Ability to work in a high pressure environment
- Understands the importance of confidentiality
- Previous experience of working within a customer care environment
- Knowledge of a range of patient information systems
- IT literate Excellent time management skills
- Adaptable to change and service development
- Knowledge of Microsoft Office software

**Desirable criteria**:

- Knowledge of PAS
- Familiar with use of office equipment such as photocopy/fax, etc.

**COVID-19 Vaccination Information**
- __________________________________________

**Employer certification / accreditation badges**:



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