Account Administrator

7 months ago


Tamworth, United Kingdom Intefit Limited Full time

**Job description**
- **Account Administration**_

We are looking for an administrator with strong administration skills required with proven ability and a excellent background in Customer Services.

To account manage accounts within our property reinstatement department for the insurance markets nationwide, we are passionate in our delivery, to ensure that our clients/customers are supported in the best possible way.

Our offices are conveniently located in an attractive location between Sutton Coldfield and Tamworth, and you will be working with a great friendly team.

This is an exciting opportunity for a person with previous experience in customer service.

At Intefit we pride ourselves on protecting the customer experience and we are looking for a person who shares the same values and commitment.
- **Key responsibilities**_
- To work within an existing team and develop and improve through coaching and performance management.
- Strong knowledge in Excel, Outlook, Teams and various portals.
- To ensure that work and calls are handled in an efficient and timely manner in line with, business targets.
- Build relationships with internal and external stakeholders throughout the end-to-end process of the job.
- Demonstrated knowledge of contact centre technology and Excel/Word/PowerPoint.
- **Skills/experience required.**_
- Excellent verbal and written skills.
- Strong background in customer service
- Flexible approach to tasks and ad hoc duties
- Ability to work as part of a team but also on own initiative.
- The ability to demonstrate a logical and methodical approach to work, with excellent organisational and time management skills.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Ability to Commute:

- Tamworth (required)

Work Location: In person

Reference ID: AA_10224



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