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Money Advice Caseworker

3 months ago

Leicester, United Kingdom Citizens Advice LeicesterShire Full time

**Money Advice Caseworker**

**Salary**:NJC 9 - 17 £25,119 - £28,770 FTE per annum depending on experience/qualifications with a 6% employer pension contribution Starting point for qualified caseworkers SCP12 £26,421

**Hours**: Up to 37 hours per week

**Base location**:Leicestershire/Hybrid

**Employment type**:Permanent

**Purpose of Role**:
We are looking to appoint a Money Adviser for up to 37 hours per week to join our small friendly Money Advice Service Team to support clients through our face to face, phone and digital services providing debt advice. Working a combination of home and office base.

Whilst we are looking for individuals with previous experience/qualifications in debt advice, we are happy to consider applicants who are passionate to help clients and wish to train in this area.

As an experienced debt worker you will be able to guide and empower clients as well as negotiate with creditors on their behalf on all matters including council tax arrears, rent/mortgage arrears, electricity/gas debt, credit cards, bankruptcy, bailiffs etc and look at the best options for clients.

For full details please refer to the **job description.**

**Qualifications/Skills Required**

For this role, the successful applicant will need to have excellent verbal and listening skills as well as the ability to plan and prioritise their own workload and meet deadlines.

For full details please refer to the **person specification.**

**Planned date(s) for interviews**: week commencing 29th May
- Citizens Advice LeicesterShire is an equal opportunities employer._

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £25,119.00-£28,770.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Leicester: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (required)

Work Location: Hybrid remote in Leicester