Casework Coordinator
2 months ago
About the Role:
Pact is seeking a highly skilled and experienced Family Support Specialist to join our team. As a key member of our Family Engagement team, you will provide critical support to prisoners and their families, promoting their human rights and ensuring their needs are considered.
Key Responsibilities:
- Develop and implement effective casework plans to support prisoners and their families
- Provide advice, guidance, and emotional support to families dealing with imprisonment
- Facilitate prison visits and deliver family induction sessions
- Develop referral pathways for families, prisoners, and other professionals to access our services
- Act as a role model for volunteers and an ambassador for Pact, upholding high standards of personal integrity and accountability
Requirements:
- Demonstrable experience working with families in challenging multi-agency environments
- Ability to advocate for families dealing with imprisonment, promoting their human rights and ensuring their needs are considered
- Strong communication and interpersonal skills
- Ability to work in high-stress environments and manage multiple tasks
- Driving license and car ownership
What We Offer:
- A comprehensive induction process and ongoing support from a friendly and enthusiastic team
- Opportunities for professional development and training
- A contributory pension scheme and other benefits
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