Casework Coordinator

2 months ago

Leicester, Leicester, United Kingdom Pact Full time

About the Role:

Pact is seeking a highly skilled and experienced Family Support Specialist to join our team. As a key member of our Family Engagement team, you will provide critical support to prisoners and their families, promoting their human rights and ensuring their needs are considered.

Key Responsibilities:

  • Develop and implement effective casework plans to support prisoners and their families
  • Provide advice, guidance, and emotional support to families dealing with imprisonment
  • Facilitate prison visits and deliver family induction sessions
  • Develop referral pathways for families, prisoners, and other professionals to access our services
  • Act as a role model for volunteers and an ambassador for Pact, upholding high standards of personal integrity and accountability

Requirements:

  • Demonstrable experience working with families in challenging multi-agency environments
  • Ability to advocate for families dealing with imprisonment, promoting their human rights and ensuring their needs are considered
  • Strong communication and interpersonal skills
  • Ability to work in high-stress environments and manage multiple tasks
  • Driving license and car ownership

What We Offer:

  • A comprehensive induction process and ongoing support from a friendly and enthusiastic team
  • Opportunities for professional development and training
  • A contributory pension scheme and other benefits

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