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Quality Assessor
4 months ago
**Quality Assessor (Remote)**:
- Location- Leeds- Discipline:
- Legal- Job type:
- Permanent- Salary:
- ££23000 - £28000 per annum + Remote working- Contact name:
- Ross Roberts- Job ref:
- BBBH14647_1674117398- Published:
- about 2 hours ago- Startdate:
- asapQuality Assessor
Remote Working
Up to £23,000 - £28,000
Full Time, Permanent Contract
Who are we:
CRA Consulting are a specialist legal / finance recruiter, operating across the UK. CRA works in partnership with reputable law firms / accountancy practices with either local, regional, national or international presence. We recruit at all levels from board, director and partnership level through to support staff.
About the business:
Our client is a leading modern legal services firm with over 37 years' experience supporting UK banks & building societies with specialist property legal services expertise.
Part of a FTSE 2560 company and one of the UK's leading consulting, transformation and digital services businesses.
Working with and in partnership with their clients in order to deliver professional, innovate and scalable legal services backed up my state of the art digital technology ensures that our client remains able to lead the way for the customers and provide outstanding service and results.
An opportunity has arisen due to expansion and growth within the firm for an Quality Asessor/Auditor to join the business.
The role
Carry out quality controls for our back-office teams, checking completed work to identify any risks from an individual and process point of view. Immediately flagging any concerns and recording all results and sharing with the relevant Team Manager for feedback to their teams and to allow actions for improvement.
- Complete daily audits for the specified individual/work type as set out by the Manager
- Record all results clearly with any relevant feedback
- Share the results daily with Manager to allow regular feedback to the Teams and Stakeholders
- Immediately flag any Breaches/pattern of errors with Manager to allow appropriate rectification and action
- Maintain professional and technical knowledge by completing E-learning and attending any relevant training, calibrations and huddles
- Share any recommendations for improvements with Management, whether that be in terms of reporting of the results or trends and possible actions from the results
The business will offer you the following employee benefits package:
- 23 days holiday rising to 25 after 2 full years and 27 after 5 full years
- Company matched pension
- life assurance
- 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
- You'll get the chance to follow your chosen career path anywhere within the group.. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.
To apply, you will be required to meet the following criteria:
- Previous experience of carrying out audits
- Excellent Attention to Detail
- Experience of Remortgage or Conveyancing environment(Desirable)
- Confident outgoing personality and able to communicate effectively with all levels of staff and clients
- Excellent written and verbal communication
- Good organisational skills
How to apply:
