Rough Sleeper Navigator

7 months ago

London, United Kingdom Cleantech People Full time

**What's involved with this role**:
**Job Ref: Lewisham RQ1237467**

**_Enhanced DBS disclosure is listed as a requirement for this role_**

The team requires a Rough Sleeper Navigator - Housing to provide a comprehensive high quality homeless prevention, support and advice service to all rough sleepers in Lewisham.

You will provide an assessment service to rough sleepers presenting to the Council to ascertain what duties are owed to them by the authority and what alternative housing options are available to them.

**Key Responsibilities**:

- To act as a key worker to allocated rough sleepers, working alongside Housing Solution Officers to ensure Personal Housing Plans are in place and up-to-date, taking them through the actions of their personal housing plans and ensuring each step towards permanent housing is completed.
- To develop specialist knowledge and skills in relation to rough sleepers as required to enable the delivery of a flexible and responsive housing needs service that can effectively meet changing demands and customer pressures.
- To focus on engaging rough sleepers into services using an outreach approach, and working in close partnership with London Street Rescue, NSNO Hub’s and other funded and voluntary rough sleeping Initiative services in the borough.
- To keep up to date, clear, accessible and accurate casework and data records and report on performance as required. To keep up to date, clear, accessible and accurate casework and data records and report on performance as required.
- Signpost or reconnecting identified rough sleepers to area of local connection

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.**

**_If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity._**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:
**Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.**

**Education**
- A good standard of general education

**Experience**:

- Experience of working with a marginalized and vulnerable client group.
- Experience of producing detailed and accurate reports and letters to the public and other professionals
- Experience of working in a demanding front line service in a housing environment S
- Experience of “front line” interviewing and of dealing effectively with confrontationalSituations
- Experience of working with vulnerable client groups and providing practical hands on support
- Experience of giving detailed advice on a range of welfare benefits to customers to enable rough sleepers to resolve their accommodation difficulties
- Experience of working effectively as a part of a busy team as well as being able to manage your own case load
- Experience of key working, care planning and giving practical support to vulnerable clients in resolving their homelessness and preparing for move on.
- Experience with working with rough sleepers or any other comparable marginalized or vulnerable group.

**Knowledge**:

- Knowledge of the legislation and duties owed to homeless persons by the Council under Part V1 and Part V11 of the Housing Act 1996, Homelessness Act 2002 & Localism Act 2011 S
- Knowledge of the Code of Guidance issued by the Dept for Communities & Local Government for local authorities 2006
- Detailed working knowledge of other agencies, both statutory and voluntary providing relevant advice and assistance to customers under alternative legislation and in all forms of tenure
- Knowledge of the housing problems faced by an inner London borough and the available solutions for rough sleepers

Am **Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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