Receptionist / Administrator
5 days ago
Location: Cardiff
Contract: Full-time, temporary
**Salary**: £10.90 per hour
Hours: 36.15 per week (family-friendly hours)
Acorn is currently recruiting for a Receptionist / Admin Assistant on behalf of their client based in Cardiff. As a Receptionist, you will be the first point of contact and provide administrative support to the teams.
Main Duties:
- To manage a small switchboard and ensure an efficient and effective cover of the telephone lines and reception area
- Provide immediate and emotional support to clients accessing various projects both by telephone and face to face
- To ensure that all information is kept confidential and maintain discretion on sensitive issues
General duties:
- To maintain high standards of customer care, treating members of the public, partner agencies, parents, young people and children with sensitivity and respect
- To ensure that all required information is kept confidential, and maintain discretion on sensitive issues
- Responsible for purchases of stationary, office equipment and furniture
- Word processing letters and reports
- To be responsible for the processing, collection, and dispatch of mail
- To be responsible for the office and team members' room bookings and external room bookings
- To keep up to date whereabouts information on staff and volunteers who are out in the community
- To ensure that databases are regularly updated
- To participate in the development of Safer Wales
- First point of contact for recruitment
- Arrange the interview schedule and support the needs of applicants to attend interview.
- To look for creative solutions for improving (shared folders) office systems and procedures by liaising with other members of staff and feeding back to the line manager
- To ensure effective implementation of Safer Wales office procedures
- Assist Managers, Coordinators and other staff with administrative duties to help organise and stage events, conferences etc. on behalf of Safer Wales
- Managed project, including establishing and maintaining mailing lists, mail-outs, and preparing and distributing invitations and programmes
- Ensure payments and information is directed to finance for further processing
- In consultation with the line manager, to undertake relevant training as necessary to enhance personal skills and professional development
- Undertake other duties as may be reasonably requested within the responsibilities of the post
Acorn by Synergie acts as an employment business for the supply of temporary workers.
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