Clerical Officer

2 weeks ago


Port Talbot, United Kingdom Swansea Bay University Health Board Full time

An exciting and unique opportunity has arisen for a friendly, hardworking and experienced Clerical Officer to join our Rheumatology Team. We are looking for an enthusiastic and well-motivated individual with good communication, organisation and interpersonal skills, with the ability to work as part of a team and on their own initiative; you will provide vital administrative support for the Osteoporosis Clinical Nurse Specialist and Consultants.

The post will be on a permanent basis working 20 hours per week Monday to Friday. Start and finish times can be discussed on appointment.

To work as a member of the Rheumatology/ Osteoporosis team providing efficient and effective administration/clerical support for the Rheumatology clinical services

The Clerical officer will maintain a close working relationship with the Assistant Directorate Manager and Consultants as well as other medical, admin and nursing staff within the service.

General administration duties such as dealing with patient/colleague queries, outpatient booking and planning will be part of this role. Printing of outpatient clinic letters and patient correspondence letters, printing of dexa reports, uploading scans into cellma and entering referrals onto WPAS will also be part of this role.

The post holder will take queries from patients, dealing with those within the role and passing on details to the appropriate member of staff to deal with.

The post holder will work with the Support Manager to deal with any issues as they arise.

This post will be based in Neath Port Talbot hospital but working across sites may be required to ensure the service’s needs are met.

Please see attached Job Description.

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Working as a key member of the Rheumatology/Osteoporosis team ensuring flexibility in the maintenance of the Rheumatology/Osteoporosis service. The post holder will respect the confidentiality of all information regarding the patients and be responsible for maintaining a tidy and safe working environment.

The post holder will contribute to an atmosphere that is conducive to good patient / staff relations, particularly with regard to inter-personal skills and communication.

Ensuring compliance with policies and procedures as identified by Swansea Bay University Health Board.

Please see attached Job Description.



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