Physiotherapy Outpatient and Appointments Supervisor

9 months ago


Port Talbot, United Kingdom Swansea Bay University Health Board Full time

Outpatient and Appointments Supervisor role provides support for the departments across the Health Board. The postholder will be responsible for the Exercise and Lifestyle Programme coordination. Ensuring provision of an effectivepatient focused service in respect of referral management, appointments reception and waiting list management.Whilst supporting, maintaining and planning appropriate cover for all clerical roles within all areas and to provide ahigh quality service to patients and users of the service The post holder will assist the Officer in the efficient day to day operation of the department ensuring that all tasks arecarried out to the required standards and in accordance with Health Board Policies and Procedures. he post holder will assist the OPD Officer in the efficient day to day operation of the Outpatient areas / AppointmentOffice ensuring that all tasks are carried out to the required standards and in accordance with Health Board policiesand procedures.

To ensure that all communication with patients, carers and staff is always undertaken in a courteous and helpfulmanner and to be sensitive to the needs and expectations of the patient.



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