Export Sales Administrator
2 weeks ago
Alma Personnel have great pleasure in recruiting for their Coventry based manufacturing client for an experienced Sales Administrator to be based at site.
Responsible for the whole order management process, from receipt of order to delivery.
Utilizing the internal planning system run on a Oracle platform, ensuring order entry through to despatch of every order is acknowledged, whilst updating customers of delivery dates at all times.
- Build Plan for slot availability for quoting lead times
- Customers, local Area Sales Teams, Credit Control and Transport / Warehouse Departments to enable machines / parts to be shipped and invoiced on a timely basis
- Preparation and communication of order books
- Provide a generalist administrative service within the team and provide cover for colleagues
- resolution of order or billing queries and generation of credit note requests, as required
- Process vehicle registrations through the on line DVLA (RAV) system and ordering of number plates for certain key accounts
- Raise PO where required
- Liaise with couriers for tracking or shipment or shipment queries
- Liaise with Buyers / Expeditors on obtaining parts delivery dates and advise customers on back order progress
- Manage and distribute Export documentation in line with customer and business requirements
- Prepare Commercial Invoices and Packing Lists for all Export shipments
- Prepare Customs Declaration Forms (Single Administrative Document/SAD C88)
- Liaise with External Travel company to co-ordinate Senior Management travel arrangements
Skills and Experience:
- GCSE in English and Maths at grade C or above or equivalent level 2 qualification
- Excellent PC skills particularly Excel, Word, Power point
- Previous administration experience, Working within a fast paced, changing environment
- Experience of working in a customer facing environment
- Experience of export documentation, procedures and customs
- Excellent organisational and planning skills
- Excellent written and verbal communication skills
- Confidence to deal with people internally and externally at all levels
- Export experience is a distinct advantage
- Process vehicle registrations through the on line DVLA (RAV) system and ordering of number plates for certain key accounts.
- Prepare Commercial Invoices and Packing Lists for all Export shipments.
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