Facilities Support Officer

2 months ago

London, United Kingdom London North West University Healthcare NHS Trust Full time

We require a highly motivated Facilities Support Officer to work as a key member of the Facilities Management Team. This is an exciting opportunity to be part of the Facilities Contracts Team providing the skills and abilities required for the monitoring of the service delivery of Soft FM Services, Total Waste Management Services, Laundry and Linen Service and Non-Emergency Patient Transport Services.

The post holder will contribute to the performance and contract management for services supplied to both clinical and non-clinical services using the National Standards of Healthcare Cleanliness 2021 and Patient Led Assessments of the Care Environment (PLACE) as the benchmark standards and have the ability to develop positive working relationships with service providers, key stakeholders, and internal colleagues.

You will have the knowledge and confidence to effectively manage and report on contract compliance and to ensure the resolution of any performance issues in line with the agreed KPI’s and financial constraints.

With a wide knowledge of Facilities, Soft FM Services, and experience of working within a challenging environment, the post holder should have the experience to enable them to undertake the duties of this post.

The Facilities Support Officer will be primarily responsible for the monitoring, review, evaluation, and compliance of Soft FM services against a range of environmental standards using the National Standards of Healthcare Cleanliness 2021 and Patient Led Assessments of the Care Environment (PLACE) as the benchmark standards, across the Trust as directed by the Facilities Contracts Manager and Associate Director of Estates and Facilities. The services will include but are not limited to patient and staff catering, cleaning, portering, linen, waste, non-emergency patient transport and other transport.

As a key member of the Trust’s Facilities Team the Facilities Support Officer will be responsible for providing a supporting administrative service to the Facilities Contracts Manager and Associate Director of Estates and Facilities, which is comprehensive, efficient and highly confidential, communicating relevant information clearly, verbally and on a one-to-one basis, over the telephone and in writing and dealing with concerns and queries in a sensitive and empathetic manner.

Key responsibilities
- To communicate across all levels of the organisation, with contractors’ staff, supervisors and managers, with other members of the Facilities Team, clinical and other service users and prepare reports for presentation to Directors and committees as and when required, for example the Soft FM Contract Performance Group, The Corporate Health, Safety, Security and Environment Group.
- To develop and maintain effective communication with relevant external service providers and professional bodies.
- To provide and receive complex information as and when necessary, which at times may demand tact, discretion and persuasion skills.
- The post holder will require experience of working in an acute Trust, in a fast-paced and unpredictable demanding environment.
- The ability to plan and organise a broad range of complex activities to ensure the achievement of service excellence and efficiencies.
- Experience of operating at intermediate to advanced level in IT skills with the relevant software systems.
- The ability to analyse and interpret complex data and information relating to the delivery of facilities services
- Organise and schedule formal Contract Performance Reviews across the range of facilities services, including the preparation of minutes and all papers required across the range of services.
- Liaison with groups such as PALS, Patient Experience, Health-watch, and others to ensure the required information is made available to support the needs of patients within the scope of facilities services.

  • Facilities Support Officer

    1 month ago

    London, United Kingdom Val Wade Recruitment Full time

    **Facilities Support Officer**, London based University, Temporary, possibility of becoming permanent, South East London. To start ASAP. £17-18 plus holiday pay. Our client, a renowned university, requires a Facilities Support Officer to start ASAP. This role is supporting 3 Facilities Managers ensuring the smooth running of student accommodation across...

  • Facilities Coordinator

    1 month ago

    London, United Kingdom Optim Facilities Full time

    **About Optim Facilities** Established in 1999, Optim Facilities are a small but perfectly formed facilities management company based in Holborn. We provide facilities management services to multi-tenanted commercial properties in the UK, mainly situated in central London working directly alongside our clients and commercial tenants to ensure the smooth...

  • Office/facilities Manager

    1 month ago

    London, United Kingdom Reed Business Support Full time

    We are working with a a large and exciting architecture studio to hire an experienced Office Manager to join their team. The studio are looking for a self-driven, highly efficient Office Manager to coordinate and manage all office and building duties. Youwill be responsible for the day-to-day upkeep, smooth running and maintenance of the office. As Office...

  • Facilities Compliance Coordinator

    1 month ago

    London, United Kingdom Optim Facilities Full time

    **About Optim Facilities** Established in 1999, Optim Facilities are a small but perfectly formed facilities management company based in Holborn. We provide facilities management services to multi-tenanted commercial properties in the UK, mainly situated in central London working directly alongside our clients and commercial tenants to ensure the smooth...

  • Facilities Support Officer

    3 weeks ago

    London, United Kingdom Secret Intelligence Service Full time

    **About Us** We are MI6, also known as SIS. We work with the UK’s foreign partners to support global stability by combating international terrorism and the spread of weapons. We work secretly around the world gathering intelligence to promote and protect the UK’s interests and help stay ahead of our adversaries. **The Role** You will be joining a busy...

  • Facilities Compliance Coordinator

    1 month ago

    London, United Kingdom Optim Facilities Full time

    **About Optim Facilities** Established in 1999, Optim Facilities are a small but perfectly formed facilities management company based in Holborn. We provide facilities management services to multi-tenanted commercial properties in the UK, mainly situated in central London working directly alongside our clients and commercial tenants to ensure the smooth...

  • Facilities & Business Support Officer

    3 days ago

    London, United Kingdom Outward Full time

    We have an opportunity for a well organised Facilities & Business Support Officer to ensure our properties and facilities are compliant with relevant Health & Safety, Environmental, Fire & Security standards. Facilities Management and Business Services are the beating heart of our organisation. These vital functions ensure that all other departments have...

  • Facilities & Business Support Officer

    2 days ago

    London, United Kingdom Outward Full time

    We have an opportunity for a well organised Facilities & Business Support Officer to ensure our properties and facilities are compliant with relevant Health & Safety, Environmental, Fire & Security standards. Facilities Management and Business Services are the beating heart of our organisation. These vital functions ensure that all other departments have...

  • Facilities Helpdesk Co-ordinator

    3 weeks ago

    London, United Kingdom Optim Facilities Full time

    **Overview**: Established in 1999, Optim Facilities are a small but perfectly formed facilities management company based in Holborn. We provide facilities management services to multi-tenanted commercial properties in the UK, mainly situated in central London working directly alongside our clients and commercial tenants to ensure the smooth running of the...

  • Facilities Helpdesk Co-ordinator

    2 weeks ago

    London, United Kingdom Optim Facilities Full time

    **Overview**: Established in 1999, Optim Facilities are a small but perfectly formed facilities management company based in Holborn. We provide facilities management services to multi-tenanted commercial properties in the UK, mainly situated in central London working directly alongside our clients and commercial tenants to ensure the smooth running of the...

  • Administrator / Facilities Coordinator

    2 months ago

    London, United Kingdom Optim Facilities Full time

    **About Optim Facilities** Established in 1999, Optim Facilities are a small but perfectly formed facilities management company based in Holborn. We provide facilities management services to multi-tenanted commercial properties in the UK, mainly situated in central London working directly alongside our clients and commercial tenants to ensure the smooth...

  • Administrator / Facilities Coordinator

    2 months ago

    London, United Kingdom Optim Facilities Full time

    **About Optim Facilities** Established in 1999, Optim Facilities are a small but perfectly formed facilities management company based in Holborn. We provide facilities management services to multi-tenanted commercial properties in the UK, mainly situated in central London working directly alongside our clients and commercial tenants to ensure the smooth...

  • Administrator / Facilities Coordinator

    2 days ago

    London, United Kingdom Optim Facilities Full time

    **About Optim Facilities** Established in 1999, Optim Facilities are a small but perfectly formed facilities management company based in Holborn. We provide facilities management services to multi-tenanted commercial properties in the UK, mainly situated in central London working directly alongside our clients and commercial tenants to ensure the smooth...

  • Facilities Coordinator

    1 week ago

    London, United Kingdom Total Facilities Recruitment Limited Full time €32,000

    2 days ago Be among the first 25 applicants Total Facilities Recruitment Ltd provided pay range This range is provided by Total Facilities Recruitment Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range We are currently looking for a Facilities Coordinator to work on our clients...

  • Head of Facilities Management

    2 days ago

    London, United Kingdom Empro Consultants Full time

    Senior Facilities Coordinator (South) Location: London Office Empro is delighted to be partnering with a prestigious global law firm renowned for its expertise in insurance and litigation. We are seeking skilled professionals for their facilities Management department. This dynamic and innovative firm offers significant opportunities for career growth,...

  • Facilities Manager

    1 week ago

    London, United Kingdom Elton Recruitment Full time €65,000

    Elton Recruitment is recruiting on behalf of our client for a Facilities Manager. This is an amazing opportunity to work directly for one of the UK's premier law firms. The benefits package reflects this with the multitude of perks! We are seeking an experienced and highly motivated Facilities Manager to oversee the delivery of all office services whilst...

  • Facilities Manager

    2 days ago

    London, United Kingdom Elton Recruitment Full time €65,000

    Elton Recruitment is recruiting on behalf of our client for a Facilities Manager. This is an amazing opportunity to work directly for one of the UK's premier law firms. The benefits package reflects this with the multitude of perks! We are seeking an experienced and highly motivated Facilities Manager to oversee the delivery of all office services whilst...

  • Facilities Manager

    6 days ago

    London, United Kingdom Elton Recruitment Full time €65,000

    Elton Recruitment is recruiting on behalf of our client for a Facilities Manager. This is an amazing opportunity to work directly for one of the UK's premier law firms. The benefits package reflects this with the multitude of perks! We are seeking an experienced and highly motivated Facilities Manager to oversee the delivery of all office services whilst...

  • Facilities Manager

    2 days ago

    London, United Kingdom Elton Recruitment Full time €65,000

    Elton Recruitment is recruiting on behalf of our client for a Facilities Manager. This is an amazing opportunity to work directly for one of the UK's premier law firms. The benefits package reflects this with the multitude of perks! We are seeking an experienced and highly motivated Facilities Manager to oversee the delivery of all office services whilst...

  • Facilities Officer

    1 month ago

    London, United Kingdom The Rank Foundation Full time

    The Rank Foundation is looking for a Facilities Officer who will support us in delivering our mission and operating our new office in the heart of Shoreditch. The Facilities Officer will be responsible for supporting and ensuring smooth running of Garden Walk office and Coworking Space including direct assistance with facilities, health and safety and...