Senior Tenancy Progressor

6 months ago

London, United Kingdom Knight Frank Full time

Contract Type- Fixed Term Contract- Employment Type- Full-Time- Working Requirements- Dynamic Working- Hours- 9:00am to 6:00pm- Salary- Competitive- Division- Residential- Location- MayfairWe are looking for a collaborative Tenancy Progressor to join our Residential Lettings division to support our local offices.

Reporting directly to the Tenancy Progression Manager, this role forms part of multiple Collaborative and Engaged teams who naturally provide excellent and dedicated client service, and in our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.

We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment, and the impact on the communities it serves.

**Responsibilities**

**Deal Administration**
- Verifying data quality and compliance of work received
- Carrying out due diligence checks on Tenants, Occupiers and other Relevant Persons prior to the start of the tenancy
- Drawing up Tenancy Agreements
- Setting up rents and charges, producing initial invoice and tracing funds received
- Communicating with internal teams, Landlords, Tenants, Occupiers and other Relevant Persons
- Arranging inventory and check in
- Assisting to queries from Tenants, Landlords and Relevant Persons on tenancy paperwork
- Requesting and collecting references from approved reference provider or independent references from accountants, solicitors etc. and guiding Tenants through referencing process and explaining referencing to landlord.
- Arrange Right to Rent checks with Tenants/Occupiers and office
- Registering Deposits under the Tenancy Deposit Scheme
- Liaising with Knight Frank Promise Safety Team to ensure safety certificates are valid and sent to the appropriate parties
- Working with internal team to support in new tenancies, including tenant changeovers, landlord changeovers, addendums and deeds of surrender
- Keeping a record of important documents and maintaining the organization of files
- Working to tight deadlines to move in prospective Tenants whilst under pressure
- Providing Prescribed Information to all Tenants and Relevant Persons prior to the start of the tenancy
- Recording smoke alarm confirmation on first day of tenancy
- Sending safety certificates to all Tenants and Occupiers prior to the start of the tenancy
- Raising suspicious activity to, and liaising with, Money Laundering Reporting Office

**Best Practice**
- Display knowledge and ensure compliance of best practice
- Ensure correct naming conventions are used on all property files
- Ensure accurate notes are maintained on all property files
- G: drive organization and maintenance
- Keeping up to date with current legislation relating to the Lettings industry

**General**
- Prepare updates for weekly and monthly meetings with internal teams
- Attend and support teams with client meetings

**Information Security**
- Liaise & raise security incidents or weaknesses with the Security Analyst
- Display knowledge of GDPR regulations
- Dealing with sensitive information whilst following Data Protection guidelines

**Customer Experience**
- Champion the customer experience
- Assist Department Head with implementation of Customer Experience initiatives
- Communicate and deal with internal and external customers at all levels in a polite, professional, friendly, and helpful manner, both face to face and on the telephone

**Senior Responsibilities**
- Higher capacity for deal numbers
- Dealing with larger clients adapting to client processes
- Buddying up with and training new starters and carrying out checks on quality of work
- Assisting team members and internal teams with complex queries
- Checking and assisting with drafting special clauses
- Stakeholder for projects and reviews of processes and procedures
- Engaging with all lettings teams and departments outside of their assigned offices

**Experience required**
- 2+ years in a Senior Lettings role
- ARLA level 3 qualification completed

LI-SO1

1

Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs.

  • Tenancy Progressor

    6 months ago

    London, United Kingdom Cherry Pick People Full time

    **REGION**: - london-c**SALARY**: **JOB TYPE**: Permanent **REF**: |TR5763 **Tenancy Progressor - Company Profile**: They pride themselves on excellence and demand the very best from their staff. Therefore, they are on the lookout for the most talented individuals within the industry when it comes to adding to their impressive team. If you want to work...

  • Senior Tenancy Progressor

    6 months ago

    London, United Kingdom Cherry Pick People Full time

    **REGION**: - london-c**SALARY**: **JOB TYPE**: Permanent **REF**: CM5492 **Prime Central London** **Up to £32k plus benefits** **Tenancy Progressor company profile**: They pride themselves on excellence and demand the very best from their staff. Therefore, they are on the lookout for the most talented individuals within the industry when it comes to...

  • Tenancy Progressor

    6 months ago

    London, United Kingdom KFH Full time

    Do you have experience in using CRM systems? Have you worked in a similar role or worked as a residential lettings agent? Do you have experience in forming and developing great relationships with customers and colleagues? We’re looking for an individual that can collaborate with others, share their knowledge and skills. At KFH we are continuously looking...

  • Tenancy Progressor

    6 months ago

    London, United Kingdom Knight Frank Full time

    Contract Type- Permanent- Employment Type- Full-Time- Working Requirements- Dynamic Working- Hours- 9:00am to 6:00pm- Salary- Competitive- Division- Residential- Location- IslingtonWe are looking for a collaborative Tenancy Progressor to join our Residential Lettings division to support our local offices. Reporting directly to the Tenancy Progression...

  • Tenancy Operations Progressor

    5 months ago

    London, United Kingdom Home Made Full time

    **Tenancy Operations Progressor | Home Made** Are you eager to immerse yourself in the heart of prop-tech lettings innovation with Home Made? Then join our vibrant Tenancy Operations Team as we continue our rapid expansion. We're seeking a dynamic individual who thrives in fast-paced startup environments and is passionate about revolutionising the rental...

  • Tenancy Progressor

    3 weeks ago

    London, United Kingdom Regent Property Full time €30,000

    Regent Property are a dynamic and fast-growing Letting and Property Management Agency based in Waterloo, looking for an enthusiastic and hardworking candidate seeking an opportunity to further their career in the residential property sector by joining our Tenancy Progression Team. This exciting position within the Lettings department will provide the...

  • Tenancy Progressor

    3 weeks ago

    London, United Kingdom Regent Property Full time

    Regent Property are a dynamic and fast-growing Letting and Property Management Agency based in Waterloo, looking for an enthusiastic and hardworking candidate seeking an opportunity to further their career in the residential property sector by joining our Tenancy Progression Team.This exciting position within the Lettings department will provide the...

  • Tenancy Progressor

    3 weeks ago

    London, United Kingdom Regent Property Full time

    Regent Property are a dynamic and fast-growing Letting and Property Management Agency based in Waterloo, looking for an enthusiastic and hardworking candidate seeking an opportunity to further their career in the residential property sector by joining our Tenancy Progression Team.This exciting position within the Lettings department will provide the...

  • Tenancy Progressor

    3 weeks ago

    London, United Kingdom Regent Property Full time

    Regent Property are a dynamic and fast-growing Letting and Property Management Agency based in Waterloo, looking for an enthusiastic and hardworking candidate seeking an opportunity to further their career in the residential property sector by joining our Tenancy Progression Team.This exciting position within the Lettings department will provide the...

  • Tenancy Progressor

    3 weeks ago

    London, United Kingdom Regent Property Full time

    Regent Property are a dynamic and fast-growing Letting and Property Management Agency based in Waterloo, looking for an enthusiastic and hardworking candidate seeking an opportunity to further their career in the residential property sector by joining our Tenancy Progression Team.This exciting position within the Lettings department will provide the...

  • Tenancy Progressor

    1 week ago

    London, United Kingdom Regent Property Full time

    Job Description Regent Property are a dynamic and fast-growing Letting and Property Management Agency based in Waterloo, looking for an enthusiastic and hardworking candidate seeking an opportunity to further their career in the residential property sector by joining our Tenancy Progression Team. This exciting position within the Lettings department will...

  • Tenancy Progressor

    3 weeks ago

    London, UK, UK, United Kingdom Regent Property Full time

    Regent Property are a dynamic and fast-growing Letting and Property Management Agency based in Waterloo, looking for an enthusiastic and hardworking candidate seeking an opportunity to further their career in the residential property sector by joining our Tenancy Progression Team.This exciting position within the Lettings department will provide the...

  • Sales Progressor and Lettings Coordinator

    1 month ago

    London, Greater London, United Kingdom Roundpegs Recruitment Full time

    Sales Progressor and Lettings Coordinator OpportunityWe are seeking a highly organized and detail-oriented Sales Progressor and Lettings Coordinator to join our team at Roundpegs Recruitment.As a Sales Progressor and Lettings Coordinator, you will be responsible for supporting our Sales & Lettings Team in achieving accurate and effective completion of...

  • Lettings Progressor

    5 months ago

    South West London, United Kingdom Dove & Hawk Full time

    **Lettings Progressor/Administrator - Fulham - £25,000 - £27,000** Dove & Hawk are excited to be working with an independent estate agency specalising in Central London. They are looking for a Lettings Progressor to join their vibrant team in Fulham. In this role you are effectively coordinating the move in process for prospective Tenants and to...

  • Tenancy Progressor

    5 months ago

    London, United Kingdom Regent Property Full time

    Although full training will be given, we are looking for someone who has previous experience within an Estate Agency and will be able to hit the ground running! **Key duties and responsibilities of role**: - Process offers from Applicants once they have been accepted - Draw up all documents relating to the proposed Tenancy including Terms and Conditions,...

  • Senior Tenancy Administrator

    2 weeks ago

    London, Greater London, United Kingdom FPMR Ltd Full time

    We are seeking a skilled Senior Tenancy Administrator to join our Build to Rent division at FPMR Ltd. This role offers a competitive salary and a market-leading benefits package.The ideal candidate will have previous experience in tenancy or lettings administration, exceptional customer service skills, and excellent written and spoken...

  • Senior Tenancy Administrator

    4 weeks ago

    East London, United Kingdom Canary Wharf Group Full time

    Job Description Summary:Vertus are looking to recruit a Senior Tenancy Administrator to join our Leasing Team. Reporting directly to the Tenancy Manager, you will ensure that residents (tenants) have the best rental experience and consistently deliver the highest levels of customer service, becoming a Vertus brand ambassador.Annual Salary: Circa...

  • Senior Tenancy Administrator

    4 weeks ago

    London, United Kingdom Canary Wharf Group Full time

    Job Description Summary:All candidates should make sure to read the following job description and information carefully before applying.Vertus are looking to recruit a Senior Tenancy Administrator to join our Leasing Team. Reporting directly to the Tenancy Manager, you will ensure that residents (tenants) have the best rental experience and consistently...

  • Senior Tenancy Administrator

    4 weeks ago

    East London, United Kingdom Canary Wharf Group Full time

    Job Description Summary:All candidates should make sure to read the following job description and information carefully before applying.Vertus are looking to recruit a Senior Tenancy Administrator to join our Leasing Team. Reporting directly to the Tenancy Manager, you will ensure that residents (tenants) have the best rental experience and consistently...

  • Senior Tenancy Manager

    3 weeks ago

    London, Greater London, United Kingdom Brackenberry Full time

    We are looking for a Senior Tenancy Manager to work closely alongside a Local Authority in Lewisham. The successful candidate will be responsible for assisting with the appointment of a Tenancy Management & Resettlement Officer on a 6-month contract, which may be extended at the client's discretion. The ideal candidate will have a good standard of education,...